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Seller Service and Parts Support Data

— Location of nearest Technical Service Representative to Agency

Name:

Address:

Telephone:

Describe technical services readily available from said representative:

— Location of nearest Parts Distribution Center to Agency:

— Name:
Address:
Telephone:
Describe the extent of parts available at said center:

- Policy for delivery of parts and components to be purchased for service and maintenance:

— Regular method of shipment:
Cost to Agency:

33

@esri |=
WHERE" Date: July 5, 2022
Environmental Systems Research Institute, Inc. Customer #152266 Contract # ENTERPRISE
380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 Fax: (909) 307-3049 City of Nashua
DUNS Number: 06-313-4175 CAGE Code: 0AMS3 GIS Department
229 Main St
Nashua, NH 03060-2938
To expedite your order, please attach a copy of ATTENTION: Pamela Andruskevich
this quotation to your purchase order. PHONE: 603-589-3040 x3055
Quote is valid from: 7/5/2022 To: 10/3/2022 EMAIL: pamelaa@nashuanh.gov
Material Qty Term Unit Price Total
168179 1 Year 1 $64,872.00 $64,872.00

Populations of 50,001 to 100,000 Small Government Term Enterprise License Agreement

168441 1 Year 1 $5,500.00 $5,500.00
ArcGIS GeoEvent Server Populations of 50,001 to 100,000 Small Government Term Enterprise Agreement

159166 1 $5,000.00 $5,000.00

ArcGIS Hub Premium ArcGIS Online Community Term License, Year 1

159168 1 $1,000.00 $1,000.00
ArcGIS Hub Premium Additional 1000 ArcGIS Online Community Creator Term License, Year 1

Subtotal: $76,372.00

Sales Tax: $0.00

Estimated Shipping and Handling (2 Day Delivery): $0.00
Contract Price Adjust: $0.00

Total: $76,372.00

Enterprise Agreement is licensed for use by both City of Nashua and Pennichuck Water Works.

Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.

IFor questions contact: Email: Phone:
Carl Nylen cnylen@esri.com (909) 793-2853 x8449

The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document
found at https://assets.esri.com/content/dam/esrisites/media/legal/product-speci…, and your applicable signed agreement
with Esri. If no such agreement covers any item quoted, then Esri’s standard terms and conditions found at https://go.esri.com/MAPS apply to your
purchase of that item. If any item is quoted with a multi-year payment schedule, then unless otherwise stated in this quotation, Customer is required
to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided
and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide
any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government
prime contractors authorized under FAR 51.1 may purchase under the terms of Esri’s GSA Federal Supply Schedule. Supplemental terms and
conditions found at https:/Avww.esri.com/en-us/legal/terms/state-supplemental apply to some US state and local government purchases. All terms
of this quotation will be incorporated into and become part of any additional agreement regarding Esri’s offerings. Acceptance of this quotation is
limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer,
or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released
other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any
other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.

NYLENC This offer is limited to the terms and conditions incorporated and attached herein.

Exhibit E Warranty

New England Wheels, Inc.

LIMITED WARRANTY

New England Wheeis, ine. warrants to the original purchaser of this product, that New Erighand Wheels,
Ine. (NEW) will repair or replace, at its option, all parts manufactured by NEW that fai] by reason of
defective material or workmanship as follows:

1. Limited Warranty.. Except as set forth otherwise below, NEW warrants all NEW manufactured parts
against defective material and. workmanship or failure, under wormal use and service, fora period of three
(3) years or 50,000 miles, and for the bus. structine (3) years 75,000 whichever occurs first following
delivery. NEW will repair or replace dating such Limited Warranty coverage period all NEW manufactured
parts covered under this Limited Warranty or reimburse the warranty holder for such repair or.replacement
as set forth herein. This Limited Warranty period ig not extended if we repair or replace thesproduct.

2. Labor Costs. Labor costs: for New Englarid Wheels, Inc, parts replaced urider this Liniied Warranty
will be re-imbursed at & fiir and adequate.amountfor labor actually incurfed, as such.aniounts will vary by
market and by region. Under all circumstances, watranty répair-work rust be performed by an authorized
NEW dealer according to NEW’s warranty claim procedures. Unauthorized repair of parts replaced by
someone-other thar an authorized NEW dealer is hoe cévered by this warranty. NEW reserves the right to
require that defective parts be-returned for inspection prior lo paying warranty claims.

3. Other Manufacturer's Warranties. Individually installed componenis of NEW paris that are
manufactured by other manufacturers are not covered by this. Limited Warranty arid may carry their own
individual manufacturer warranties includnig butnot limited to heating and cooling components, electric
doors, seating composents, wheelchair lifis/rainps, and wheelchair tie-downs. These individual warranties
carry their own terms whichimay be greater or less than those specified herein: Please refer to the hidividual
warranties for installed coraponents that are part of the-vehicle’s delivery package;

4, OEM Warranty. The vehicle's original equipment manufacturer's OEM") warranty (ic. Ford, Dodge}
will supplement this warranty for all non-todified components, Le, vehicle engine anddrive train, tires,
brakes, and all other aon-modified OFM equipment.

5, Exclusions from Limited. Warranty Coverase. This Limited Warranty does not cover:
* Datnage cansed by accident, road hazard, misuse, lack of proper maintenance, or failure to follow towin ff
hoisting: and other operating instructions:

*

Routine maintenance, adjustments, repair.diagnasis, road service and towing,
6. Disclaimers and Limitations. This warranty covers only those paris manufactured and. installed by

NEW and is intended tw supplement the OEM vehicle manufacturer's wartdaty. Refer to the vehicle
manatictarer’s warranty coverage.

34

New Grgiand Wheels, Int, disclaims fability for any personal. injury or property demaue that results from
the operation ofa New England Wheels, Ine. product that has been modified from the original New England

Wheels, Inc. design. No other person or com pany is authorized to change the design of this product without
writen authorization from New England Wheels, Inc.

NEW DNGLAND WHEELS, INC'S OBLIGATION UNDER THIS LIMITED WARRANTY IS
EXCLUSIVELY LIMITED TO THE REPAIR-OR EXCHANGE OF PARTS. OR REIMBURSEMENT
FOR SAME, THAT FAIL. WIFHIN-THE APPLICABLE LIMITED WARRANTY: PERIOD, THE
REMEDIES DESCRIBED ABOVE ARE THE SOLE AND EXCLUSIVE REMEDIES AND NEW
ENTIRE LIABILITY FOR 2 BREACH OF THIS LIMITED WARRANTY. NEWS LLABITE i ¥
SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY THE
WARRANTY HOLDER FOR. THE DEFECTIVE propuct NOR SHALL NEW UNDER ANY
CIRCUMSTANCES BE LIABLE FOR-ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OF
PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECTOR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OB. LIMITATION OF INCIDE TAL OR
CONSEQUENTIAL DAMAGES, SO THE. ABOVE- LIMITATION MAY NOT APPLY. THIS
WARRANTY GIVES. SPECIBIC LEGAL RIGHTS: AND THERE MAY BE OTHER RIGHTS Ti IAT
VARY FROM STATE TO STATE.
New England Wheels, Inc.
33 Manning Road
Billerica, MA 01821
1-800-886-0247
Fax: 978-663-6709
imail: warranty @newenglandwheels.com

WARRANTY CLAIM PROCEDURES

Whereas, all New England Wheels, Inc. ( NEW") manufactored parts and workmanship are
warranted against defective material or workmanship or failure for the pertod ofthree (3) years or
50.000 miles, whichever occurs titst following delivery-to customer, and all other parts are-held to
existing manufacturer's watrantees, the folldwitig procedures inust be adhered to for the aggurance
of proper care and re-irnbursement for warranty claims by NEW customers:

Upon examination, should a defect of failure-of parts or workmanship be found, customer or
dealer's authorized persomnel must contact NEW. by phane-or e-mail for authorizationt6 proceed
with warranty work. Within one business day or sooner, the enstomer or dealer-will recelve an
authorization number ic proceed with the warranty work.

All invoices submitted to New England Wheels, Inc. must reference the authorization number. In
addition, the invoice must contain:

. Name of End User/Custorner

. Name of New England Wheels Dealer or Authorized Repair Facility
. Vehicle identification Number

. Vehicle Mileage

. Date of Parcha:

ap Be lak BO eee

and/or Manufacture Date of Vehicle

35 |

6. New Engiand Wheels Warranty. Work Authorization Number

ifrequested, defective parts must be returned to NEW betSie Warranty rée-imburse
Upon receipt-of said parts. arid verification of the warranty aul
will be-pracessed,

For outside warranty work-by an authorized NEW. desler, parts will |
unless otherwise arranged by NEW.

ment is made.
horization. payment of the claim

be supplied to the dealer

New England Wheels, Inc.
33 Manning Road
Billerica, MA OL821
1-800-886-9247
Fax: 978-663-6700

Email: Wwarranty@newenglandwheels.com

Lae

36

) THE CITY OF NASHUA “The Cate City’

Administrative Services

Purchasing Department

August 29, 2019
Memo #20-029

To: MAYOR DONCHESS
FINANCE COMMITTEE

SUBJECT: CITY HALL FRONT DOOR RENOVATIONS (VALUE: $27,169)
DEPARTMENT: 129 BUILDING DEPARTMENT; FUND: BUILDING TRUST FUND

Please see the attached communication from Kim Kleiner, Administrative Services Director, dated August
25, 2019 for information related to this purchase.

Pursuant to § 5-78 Major purchases (greater than $10,000) A. All supplies and contractual services,
except as otherwise provided herein, when the estimated cost thereof shall exceed $10,000 shall be
purchased by formal, written contract from the lowest responsible bidder, after due notice inviting bids.

The Administrative Services Director and Purchasing respectfully request your approval of the change
order for an additional $2,300 from Northpoint Construction Management of Hudson, NH making the
total amount $27,169.

Respectfull

”

-Dan Kooken

Purchasing Manager

Ce: K. Kleiner J. Graziano

THE CITY OF NASHUA

Administrative Services Division

"The Gate City"

To: Mayor Donchess

Finance Committee
From: Kim Kleiner, Director
Date: July 25, 2019

Subject: City Hall Font Door Renovations

On July 24, 2019 Administrative Services updated the Committee on Infrastructure and
made a presentation on the renovation to the City Hall Front Door, please see the
attached.

The original bid and contract with Northpoint Construction Management was $24,869.

Recently, we have learned an electric latch retraction needs to be added to the 2"4
door so that when our security system sends a signal to unlock, both doors will be
operable from interior and exterior without operating a lever or crash bar. Please note
that the low voltage control wiring between our new door hardware and the building
security/access control system shall be by others. The total added cost for hardware
modifications will be $2,300.

Therefore the total cost of the project will be $27,169.00 and we ask for the Finance
committee’s approval on the original contract and the change order.

229 Main Street « Nashua, New Hampshire 03060 « Phone (603) 589-3025

f door frame and
de entry floor.

Door is difficult to open.

oor doesn’t automatically
eathering o

Door doesn’t properly close.

Existing Conditions:
can’t be replaced.

insi

Interference at the Door Jam