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i rae eae ~ TOF a SsouRCeee
eg st fe RyY: FY 2027. Z are eS ROINeTe ne SOURCE |
Traffic Signal at Intersection of
Amherst St & Sargent Ave $250,000.00, $250,000.00 Budget-Capital |
EDC-5 Safe Transpotation for Every
Pedestrian Implementation $113,000.06 $113,060.00) Budget-Capital
Stellos & Holman Stadiums-Parking
Lot Paving $200,000.00 $275,000.00 $475 ,000.00| Budget-Capital
Daniel Webster Highway
Connectivity $17,925.00 $7,609.00 $89,644.00 $115,178.00) Budget-Capital
Safe Routes to Schools at Charlotte
Ave Elementary $75,000.00

Engineering Department Total $75,000.00) $8,833,000.00| $9,329,925.00 $9,667,361.00 $8,371,790.00 $8,059,477.00 $8,165,904.06| — $52,427,457.00
Street Department -
Infrastructure Improvements
Citywide $155,000.00 $500,000.00 $500,000.00 $500,000.00 $500,000.00 $500,000.00 $500,000.00 $3,000,000.00| Budget
Stadium Drive Heating System
Uperade $2,000,000,00 $2,000,000.00| Budget
Overhead Door Replacements $169,000.00 $169,000.00 | Budget
Replacing Mechanic Servce Pits &
Purchase Portable Lifts $200,000.00 $200,000.00| Budet
Roof Replacement - Street Budget or
Department, Stadium Drive $1,320,000.00 $1,320,000.00} Bond
Truck Wash Bay Construction $1,080,000.00 $1,080,000.00
Traffic Communication & Detection
Upgrades $145,000.00 $145,000.00
Street Department Total $155,000.00) $5,414,000.00 $500,000.00 $500,000.00 $500,000.00 $500,000.00 $500,000.00 $7,914,000.00
School Department :
|Deferred Maintenance $1,010,000.00| — $1,765,000.00 $1.831,000.00 $1,720,000.00 $1,292,000.00 $3,285,000.00| —$16,903,000.00
Main Dunstable Elementary School
Renovation $200,000.00) —$10,000,316.00 $10,200,316.00
Birch Hill Elementary Schoo!
Renovation $200,000.00! $10,262,982.00 $10,462,982.00
Mt. Pleasant Elementary School
Renovation $200,000.00: $17,349,066.00 $17,549,066.00
New Searles Elementary School
Renovation $200,000.00) _$11,800,000.00 $12,000,000.00
Stellos Stadium Renovation $950,000.00 $950,000.00
Districtwide Security Improvements $6,000,000.00 $6,000,000.00
NHS North Pavement Replacement $2,000,000.00 $2,000,000.00
NHS South Pavement Replacement L $2,000,600.00 $2,000,000.00
School Department Total $0.00 — $1,010,000.00 —$8,915,000.00 — $14,031,316.00 $12,182,982.00 $20,841,066.00 $15,085,000.00 $72,065,364.00
Information Technology
Department
$0.06
Information Technology Total $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

PROJECT. —

"ADOPTED FY REQUESTED

je aioe 202 Maes: 2022 20

Sees eer

--FY2026 —~

__ TOTAL) FUNDING
___ REQUESTED SOURCE _

eee pS es SNS Se a a eee ee eee cs
Economic Development
East Hollis St & Bridge St
latersection Improvements $183,050.00 $183,050.00 Budget-Capital
Economic Development Total $183,050.00 $183,050.00
Solid Waste Enterprise Fund
Projects
Landfilt Gas Expansion/Phase IIE $450,000.00} $4,000,000.00 $4,450,000.00 | Budget-Capital
Phase IV Landfill Permitting
Completion $300,000.00 $300,000.00) Budget-Capital
Recycling Area Upgrades $200,000.00 $200,000.00 | Budget-Capital
Solid Waste Enterprise Total $0.00 $950,000.00} $4,000,000.00 $0.00 $4,950,000.00
|
Wastewater Department
Gate Replacement $200,000.00 $150,000.00 $350,000.00) WERF
Lime Silo Removal $75,000.00 $75,000.00) Enterprise
Phosphorous Removal $1,000,000.00 $1,000,000.00
Bond or SRF
Siphons Rehabilitation $450,000.00 $450,000.00) Loan
Enterprise
Infiltration and Inflow $100,000.00 $100,000.00 $100,000.00 $100,000.00 $400,000.00) Fund
Enterprise/Bon
Annual Stormwater Management $390,653.00 $402,373.00 $414,444.00 $426,877.00 $439,684.00 $452,875.00 $2,526,906.00|d or SRF loan
Capacity Management O&M Enterprise/Bon
Implementation (CMOM} $2,600,000.00 $2,600,000.00)d or SRF loan
Enterprise/Bon
CSO Flcoding $1,000,000.00) — $1,030,000.00 $1,060,900.00 $1,092,727.00 $1,125,509.00 $1,159,274.00 $6,468,410.00/d or SRF loan
Enterprise/Bon
Consent Decree Operational $136,311.00 $140,915.00 $145,143.00 $149,497.00 $153,982.00 $158,601.00 $884,949.00/d or SRF loan
Annual Sewer Infrastructure
Improvements Programs $5,677,875.00 $5,96 1,769.00 $6,259,857.00 $6,572,850.00 $6,901,493.00 $7,246,568.00 $38,620,412.00| Bond
Sewer Structure Replacement Enterprise/Bon
Program $530,450.00 $546,364.00 $562,754.00 $579,637.00 $597,026.00 $614,937.00 $3,431,168.00/d/SRF loan
Merrimack River Levee Enterprise/Bon
Rehabilitation $77,250.00 $79,568.00 $81,955.00 $84,413.00 $86,946.00 $89,554.00 $499,686.00|d or SRF loan
Wastewater Department Total $0.00 $12,138,039.00, — $8,310,989.00, —-$8.625.053.00 $9,006,001.00 $9,404,640.00 $9,821,809.00) —$57,306,531.00
SUMMARY SHEET
SUMMARY/FEDERAL SHARE
Airport Authority 90%
Federal/NHDOT $3,790,000.00| $5,679,000.00 $450,000.00 $500,000.00 $3,600,000.00 $300,000.00) — $14,319,000.00
Community development 80%
Federal $82,334.00 $716,845.00 $799,069.06
FEDERAL SHARE SUB-TOTAL $3.872,334.00| $6,395.845.00 $450,000.00 $500,000.00 $3,600,000.00 $300,000.00| — $15,118,069.00

Master Plan Nashua Fire Rescue, NH

Nashua Fire Rescue does not differentiate the initial alarm assignment by occupancy. As such, a fire in a strip
mall or garden apartment, both of which NFPA 1710 recommends 28 firefighters on an initial full alarm
assignment, will each have 18 firefighters initially dispatched. It would be up to the Incident Commander to
request a “Working Fire” assignment which would increase the response from 18 to 26 firefighters. A second
alarm assignment would send an additional engine and ladder truck and a total of 8 additional firefighters.
The second alarm assignment would put a total of 34 firefighters on-scene for a fire in a strip mall or garden
apartment, which exceeds the 28 firefighters specified by NFPA 1710. ESCI suggests that Nashua Fire Rescue
should modify its current alarm assignments to satisfy critical staffing functions for fires in occupancies such
as strip malls and garden apartments by ensuring that the initial full alarm assignment deploys at least 28
firefighters.

Emergency Medical Services Responses

Nashua’s standard response for an EMS response is to send either an engine or a ladder truck with a crew of
four firefighters as “first responders.” This crew is tasked with providing patient care on the scene in advance
of an ambulance's arrival. At a minimum, all Nashua firefighters have basic first aid and Cardiopulmonary
Resuscitation (CPR) training. All Nashua firefighters hired after 1999 are required to maintain Emergency
Medical Technician Certification. A number of firefighters hold advanced certifications such as paramedic.

Special Operations Responses
The Nashua Fire Rescue Hazmat Team is broken into two groups: primary (A Team) and backup (B Team)
member. The A Team Members are all stationed at Station 2.

When the team is in quarters, the A Team will respond to a hazardous materials incident with Engine 2, and
Special Hazards 1. The decontamination trailer will only respond if needed. In the event that the A Team
members are previously committed to another call, the B Team members will respond to the Station and
then respond to the incident with Special Hazards 1 and another engine company in place of Engine 2.

The Dive Team is a part of the Emergency Services Division. A cooperative effort with the Nashua Police
Department, the Nashua Fire Rescue Dive Team's primary role is to rescue and work in a support capacity
with the Police Department for recovery situations. Nashua’s Dive Team members are not assigned to one
specific fire station. For dive calls, the diver in the first due area will respond to the scene and begin size-up
operations. The remaining on-duty divers will respond from their assigned stations to Station 2, where they
will then respond with the Dive Truck, Marine 1, two boats, and an air supply.

Nashua Fire Rescue uses a Dive/HazMat Report (DHMT) to determine response for out-of-town specialty
team responses. This plan is distributed to the on-duty shift, Fire Alarm Division, and Fire Training and Safety
Division and specifies which on duty members are to respond on what apparatus and what functions they are
assigned to perform.

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Fire Marshal Division

Fire prevention is the most vital non-emergency function the fire service provides. National best practices
suggest that prevention programs include the five E’s of emergency response, education, engineering,
enforcement, and economic incentive. In addition, fire prevention offices should meet the requirements of
NFPA 1730: Standard on Organization and Deployment of Fire Prevention Inspection and Code Enforcement,
Plan Review, Investigation, and Public Education Operations. Under the New Hampshire Revised Statutes
Annotated (RSA) 154:2 and New Hampshire Administrative Rule SAF-C 6000, the Fire Chief is responsible for
the administration and enforcement of the New Hampshire State Fire Code. The Fire Chief then delegates
that authority through the adoption of NFPA 1, Uniform Code, 2015 edition.

Fire investigations are also the responsibility of the Fire Chief under New Hampshire RSA 154:7 and are
delegated to others under New Hampshire RSA 154-7 a Il. All of the aforementioned functions are vital
components of a model community risk reduction program.

The duties of Nashua Fire Rescue’s Fire Marshal's Office are shared among a full-time Administrator, a Fire
Marshal, and two Fire Inspectors/Investigators. The Department previously had a Public Educator position;
however, the funding mechanism was removed in the 2006 fiscal year budget.

The Fire Marshal's Office operates out of the Lake Street Community Fire Station. Staff members work four
10-hour days. The office is staffed Monday through Friday from 0700 to 1700. At the time of this report, there
was no on-call coverage after normal business hours. Availability of staff after hours for enforcement,
questions, and fire investigations was reported to be about 50% of the time. When staff is not available,
complaints, code enforcement, and investigations are generally followed up the following business day. Staff
within the Fire Marshal’s Office reported that the current operational model is challenged by coverage gaps,
a lack of ability to perform inspections, staffing, workload, and funding.

The present staffing level does not allow for regular inspections to be completed at all target hazard
occupancies such as apartment complexes and multi-family dwellings. These occupancies are often only
inspected when a complaint is generated by a tenant, landlord, or the building official.

The office recently switched from IMC software management system over to Alpine Red MNX. Staff report
the new system to be more user friendly, thus allowing for improved data management and statistical
analysis.

Just prior to ESCI's site visit, the Fire Marshal’s Office had made a transition to placing the majority of the
permits issued by the office online. This has helped streamline the process for both office staff and
contractors and has been met with very positive feedback from both.

During 2019, the Fire Marshal’s Office conducted 3,170 inspectional/investigative activities. This equates to
the Fire Marshal and the two Inspector / Investigators conducting an average of 1,056 activities each during
the calendar year.

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Qualifications

Qualifications for the Fire Marshal’s Office are as follows: NFPA 1730: Standard on Organization and
Deployment of Fire Prevention Inspection and Code Enforcement, Plan Review, Investigation, and Public
Education Operations requires that personnel assigned to the Fire Marshal’s Office meet the minimum
requirements of NFPA 1031: Professional Qualifications for Fire Inspector and Plans Examiner, NFPA 1035:
Standard on Fire and Life Safety Educator, Public Information Officer, and NFPA 1033: Standard for Professional
Qualifications for Fire Investigator.

Currently, the Nashua Fire Marshal’s Office has three full-time personnel assigned to these functions. All
three personnel meet only certain portions of these qualifications. Under the collective bargaining
agreement that was in place at the time of ESCI’s site visit, members are permitted to take the test for a
position in the Fire Marshal’s Office; however, they do not need to be certified in any areas of fire
prevention/investigation. In addition, all three current members of the office are eligible to retire. This puts
the office in a very precarious position and has the potential to affect the continuity of operations. Fire
prevention and investigation are very specialized areas of the fire service, and it takes years to learn these
positions.

ESCI notes that the recently approved contract for the period of time July 1, 2019, through June 30, 2023,
requires Fire Marshal’s Office candidates to have Inspector 1 and Investigator Certifications in order to be
eligible to test for the position. Eligibility will be determined as of the date the vacancy occurs.

Fire Code Enforcement

The Fire Chief is the Authority Having Jurisdiction under New Hampshire Administrative Rule Saf-C 6000. His
powers are then granted to his designees through the adoption of NFPA 1. The Nashua Fire Marshal’s Office
also works with the City of Nashua Building Safety Department. This department enforces the City’s housing
code, which is the New Hampshire State Building Code. The Building Safety Department is staffed with four
full-time Inspectors and one Plans Examiner. The Building Department is also responsible for all gas piping
and mechanical inspections as required under the New Hampshire State Fire Code in addition to the
inspections required under the New Hampshire State Building Code. Both offices meet weekly to ensure
continuity of operations and proper enforcement.

Plan Reviews

Plan reviews are required for all fire protection systems and new construction as required by the New
Hampshire State Fire Code. Conversely, the Building Safety Department is under the authority of the New
Hampshire State Building Code. In 2019, there were 1,208 plan reviews and/or permits issued within the Fire
Marshal's Office. Currently, the Fire Marshal completes all of the plan reviews.

Nashua Fire Rescue should consider the addition of a civilian plans reviewer to the Fire Marshal’s Office. A
civilian plans reviewer position could bring stability to the Fire Marshal’s Office because that position would
not be expected to promote out of the office. This position could be an economical way redistribute the Fire
Marshal’s workload, thus allowing for the completion of regular inspections of all target hazards in the City.

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Inspections

The Nashua Fire Marshal’s Office conducted 3,170 plan reviews/permits, inspections, complaints, and
investigational activities during 2019. It should be noted that 1,685 of these activities are required to be
inspected/issued under specific New Hampshire statutes as they are places of assembly and schools.

The current inspection program includes regular inspections of places of assembly, schools, hospitals, and
nursing homes. In addition, the Office works very closely with the Building Safety Department to ensure all
complaints on vacant and blighted buildings are addressed. The Building Safety Department handles all
mechanical and gas piping inspections for the City even though the authority to enforce the specific codes
and standards is granted to the Fire Chief under New Hampshire RSA 154:2 II (a).

Fire Investigations

Under New Hampshire 154:7 a, all fires in the State of New Hampshire are required to have an Origin and
Cause Investigation performed. Furthermore, if the fire is determined to be of a suspicious or incendiary
nature, the investigation will involve members of the police department. The Nashua Fire Marshal's Office
handles fire investigations with prosecution handled by the Nashua Police Department. The Nashua Fire
Marshal's Office can also request assistance from the New Hampshire State Fire Marshal’s Office.

ESCI’s review of statistical data related to the number of structure fires during the last five years revealed no
adverse trends in fire loss for the City.

Public Education

Public education is an essential function performed by the fire service and is a vital part of any agency's
community risk reduction program. The Public Educator position was eliminated in the 2006 budget and
currently, Nashua Fire Rescue does not have an established fire prevention or community risk reduction
program in place. In addition, Nashua had a strong regional Juvenile Fire Setter program; however, it was
disbanded many years ago. NFPA 1730 and the Vision 20/20 National Strategies for Fire Loss Prevention
program are the current best practices in regards to this area of fire prevention.

Training & Safety Division

Training programs are critical to ensuring that agencies are able to provide a number of competent and
cutting-edge emergency response services to the community. Nashua Fire Rescue currently provides the
following emergency response services:

« Firefighting

« Emergency Medical Services

« — Regional Hazardous Materials Response
«= Dive Team Response

= Confined Space Rescue

= Trench Rescue

» Automobile Extrication

« High and Low Angle Rescue

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Master Plan Nashua Fire Rescue, NH

Each of these disciplines requires ongoing training to ensure that members keep up with the ever-changing
skills and technologies. Within the State of New Hampshire, newly hired full-time firefighters must meet the
requirements of New Hampshire RSA 21-P and then must complete Nashua Fire Rescue's internal five-week
recruit school.

In addition, ISO requires specific hours of training in certain disciplines in order to receive full credit during
the department evaluation. The following is a summary of the initial and annual required training hours.

«Facilities Training: 18 hours

= Company Training 192 hours

= Officer development training: 12 hours
= New driver training: 60 hours

« Driver continuing education: 12 hours
« Hazardous materials training: 6 hours
= New recruit training: 240 hours

« Pre-fire planning annual review

It is worth noting that although Nashua Fire Rescue was credited with 8.26 points of the total 9 points
available, ISO does not analyze the quality of training. In conversations with department members,
throughout the organization the desire to improve upon the quality and frequency of training was identified.
While the department has assigned the training officer function, this is an additional duty that comes after
other primary duties are completed with little time to focus on quality and a limited ability to ensure a
consistent delivery.

Furthermore, NFPA 1410: Standard on Training for Emergency Scene Operations contains the context and
minimum requirements for fire departments to evaluate training for fire suppression and rescue procedures
used by members operating at emergency scenes. ESCI recommends that Nashua Fire Rescue develop and
implement of a formalized training manual that encompasses an umbrella-type system to ensure members
of the Training and Safety Division and company officers can affect clear and defined training.

Nashua Fire Rescue is also a New Hampshire licensed non-transport EMS agency. The Department is
responsible for providing all continuing education for recertification of first responders, EMTs, and AEMTs.

Training Competencies
In order for training programs to be effective, they must be based on proven national and local standards and
best practices. The State of New Hampshire has established the Fire Standards and Training Commission,
which has set the minimum training requirements for firefighters in the state. Training programs are then
approved by the New Hampshire Fire Academy and can then be delivered by New Hampshire certified Fire
Instructors at a local level.

Nashua Fire Rescue requires all firefighters have Firefighter | and II at the time of hire. Members are then
required to complete a five-week internal recruit training program where members learn the standard
operating guidelines and procedures of the Department while refining their firefighting and rescue skills.

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Most Fire Officers are certified to the fire instructor and fire officer | level; however, many have completed
fire officer Il. Although this level of training is not a requirement, it provides an added level of support to the
Department as the officers are responsible for training their companies' members.

All members of the department have been trained on the National Incident Management System (NIMS). It
is used on all incidents throughout the city and provides a framework for successful mitigations of all
incidents.

The Department is responsible for providing several areas of specialized rescue training such as high and low
angle rescue, confined space, dive team, hazardous materials, trench, and automobile extrication. These are
very specialized areas of training and response that require constant updates to ensure that members stay
up to date on the latest changes in technology and techniques. Members currently train in the disciplines
throughout the year.

Training Administration

The Nashua Fire Rescue Training Division operates out of the Lake Street Community Fire Station. The
building has a large classroom equipped with modern technology that aids in delivering training programs
and provides a professional environment for adult learning.

The Training and Safety Division is staffed by a Captain, Lieutenant, and an Administrative Assistant. The
division is responsible for the following:

« Facilities management of the fire training grounds, classroom, and equipment areas, and a fire
resource library.

» Management of the Department's hiring process includes recruitment, testing, oral boards, and
background checks.

= Development, evaluation, and delivery of the Department's internal five-week recruit school and
oversite of the nine-month probationary period for new hires.

» The management and delivery of all fire and EMS continuing education programs. This includes the
development and maintenance of training programs and schedules, maintenance of all training
records, certification and licenses, and development of training schedules and objectives.

= The writing of Department policy, the development and implementation of standard operating
guidelines, training bulletins, and performance evaluations.

= The oversight and management of operational safety and incident investigation for calls involving
fire, EMS, and special operations.

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In previous years, the majority of training was administered by the company officers due to the numerous
tasks that fall on the limited staffing of the Training and Safety Division. Beginning in January 2021, asa result
of feedback received during interviews with department membership, quarterly training objectives are being
issued with specific and more detailed descriptions of the tasks to be accomplished. The process is also being
assisted by the Assistant Fire Chief to ensure that these objectives meet the level desired; however, as
Nashua Fire Rescue is extremely lean administratively this is most likely a short-term solution to the issue.
Nashua should evaluate the impact to training and communication within the department as a result of its
current administrative staffing model.

Currently, the Training and Safety Division does not have an assigned budget. This poses a problem for the
addition and delivery of outside training programs that could assist in the development of both firefighters
and officers as a whole. ESCI encourages the integration of outside instructors into the Nashua Fire Rescue
Training Program as it diversifies the perspectives of the firefighters and brings new ideas into the
organization.

The Nashua Fire Rescue Training Program was repeatedly identified by members of the Department as a
significant weakness. The addition of a fourth position within the Division would streamline the delivery of
fire and rescue training as well as the administration of EMS continuing education and the quality control of
the New Hampshire‘s required Trauma and EMS Information System (TEMSIS) reports.

In addition to adding a full-time instructor to the Training and Safety Division, the addition of an online
learning platform such as Target Solutions would allow for more efficiency and better tracking for training
purposes.

Currently, the New Hampshire Fire Academy has online platform called NHOODLE, which provides a variety
of fire and EMS training. With the addition of an online platform, the members of the Training and Safety
Division could deliver training skills sheets and documents that would allow for the optimization of hands-on
training hours. The addition of an online training platform may also alleviate the problem of taking
companies out of service for training while ensuring a robust emergency response capability. This will also
allow for members of the Division to be present for more training evolutions.

Instructors and Instructor Requirements

Nashua Fire Rescue currently uses internal staff for the development and delivery of training. The members
of the Training and Safety Division meet the requirements of NFPA 1041: Standard for Fire and Emergency
Services Instructor Professional Qualifications. Under the current collective bargaining agreement, members
of the department may apply for a position within the Training and Safety Division; however, they are not
required to have either a fire instructor or safety officer certification at the time of appointment.

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Training Records and Record-Keeping

NFPA 1401: Recommended Practice for Fire Service Training Reports and Records is the minimum national
standard for departments to maintain training records. The Department previously used IMC to track all
training data. Currently, Nashua Fire Rescue utilizes Alpine Red NMX software to track all training activities.
During the course of conducting interviews with members of the Division, it was apparent that the current
software has been frustrating as it does not allow for easy tracking of training and analytical data. Current
staff in the Division would like to switch to the Target Solutions data platform as it would be much more
efficient in tracking training.

Training Schedule

Based on the services provided, it is very difficult for the Division with current staffing to meet all of the
training competencies for the services that they provide. This is a challenge for countless fire departments
throughout the country. Currently, the Training and Safety Division set forth yearly goals for training, which
is on par with the minimum national standard. This has ensured that the Department meets current
guidelines and keeps its personnel on the cutting edge of ever-evolving techniques and technology.

Strong training programs rely on clearly defined schedules and objectives in order to meet the needs of the
Department.

Training Methodologies

In order to ensure the effective delivery of training programs to the members of the fire department, there
are necessary resources and tools that an instructor must use to meet these requirements. This includes
audio visual technology, a proper classroom environment and a hands-on training facility. Nashua Fire
Rescue currently has these resources in place.

Interviews with Nashua Fire Rescue members revealed that the majority of training is delivered by the
company officer in between emergency responses. This can make it extremely difficult to practice the
manipulative skills that are necessary to ensure that members of the Department remain efficient in the
delivery of highly skilled services. Task proficiency should be reviewed on a continuing basis to ensure that
the members of the department are meeting minimum performance requirements.

Training Facilities

Training facilities are a vital part of reinforcing what members learn in a traditional didactic learning format.
These facilities allow members to apply hands-on learning skills that are a critical component to ensuring the
effective delivery of the vast emergency response capabilities that Nashua Fire Rescue delivers to the city
and its surrounding mutual aid partners.

The current training grounds are located on West Hollis Street at the Four Hills Landfill. ln 2016, Nashua Fire
Rescue applied for and received a Fire Act Grant to replace the previously condemned live fire training
grounds. The grant was written as a regional grant to also offer training to Nashua Fire Rescue’s mutual aid
partners. The new facility consists of a modern Class A and Liquified Petroleum Gas live fire training Conex
building, a standpipe system, SCBA maze, confined space prop, high angle tower, and windows for bailouts.
The training ground also includes a tank car for members of the hazardous materials response team for
training.

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