Board Of Aldermen

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Recommended Strategy

Standard Fees

Benefit Delivery Platform & Website
¢ Initial and ongoing configuration of all benefit plans, rates, rules, etc. &
testing
* 1Custom Payroll File & up to 8 Custom Carrier/Vendor Files
o Additional Files or Custom Reports = $7,000 per File
Intelligent Virtual Assistant (IVA), Lisa
$0.30 PEPM per language for ongoing site translation
Total Compensation Statements
Advanced Decision Support

integrated Mobile Experience

Summary and Pricing - Benefits Administration Solution

Per employee per month (PEPM) fees calculated based on 2,776 active employees on the software

Recommended Strategy Standard Fees

Alight Digital Navigation

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Alight's Digital Navigation solution is a technology solution, embedded in your employee’s benefit portal, that
optimizes your organization's health plan network with high-quality, cost-effective care.

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Smart-Choice Accounts

Putting aside money for current and future needs is important to all of your people. With Smart-Choice
Accounts for healthcare, childcare, transportation and education costs, you can make sure you're retaining
your best employees by helping them save and build wealth.

Smart-Choice Advantages

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Premium Support Package

Your Alight team is an extension of your HR department, taking the heavy lifting of benefits administration &
project management, so you can elevate your HR focus. You receive all of the great benefits of our core HR
support PLUS additional support for some of your most important administrative functions, including
management of Qualifying Life Events (QLEs), Evidence of Insurability (EON), and ongoing Dependent

Verification.

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Compliance & Cost

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Year-Round Customer Support

Our year-round employee call center provides professional support for all benefit inquires and enrollment
activities (annuat, new hire and life events) that employees may have during the year. This level of customer
support is easily accessible to all benefit-eligible employees via a dedicated, toll-free number, weekday live
answering services, and voice recording of all calls.

« Technical Support: Password resets, navigational
assistance, screen-sharing option

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ACA Compliance Management System

Tracking, Reporting and Filing

Our ACA compliance tool provides employers with a thorough recordkeeping and reporting solution at an
affordable cost. The automated solution tracks, determines and documents eligibility status for all employees
using client data from payroll or time-and-attendance plotforms. The system also supports all associated
filing required by the IRS.

Hours and Eligibility Tracking

Integrated Mobile Experience

Personatized mobile app and benefits dashboard with custom alerts allows employees to access up-to-date
information about their employer-provided benefits through a mobile application and centralized benefits
dashboard. Powered by the benefits administration system, the mobile experience also provides employers
with an easy way to send important messages and reminders to employees without getting lost in the daily
email clutter.

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Lisa, Your Personalized Intelligent Virtual Assistant

In addition to the portal channel, Alight developed and brought to market an
intelligent virtual assistant, Lisa. Additional information related to our IVA

approach and capabilities follow.

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Benefit Administration Technology

Communication - within a few clicks of your mouse...
From your platform, HR users can customize a comprehensive HR communication
portal. Common postings include:

¢ Employee Manuals, SPDs, Claims Forms and Provider Links

« News Bulletins, Newsletters, Event Calendars and Announcements . t
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« HR Manuals, Department Directories, HR Contacts, Carrier Contacts and Job
Postings

e Employee Surveys - specific to Job Class, Division or Location