Board Of Aldermen - Agenda - 3/10/2020 - P52
scheduling a trip. The 30-minute pick-up window is included in the total travel time. All
reservation pick-up windows are subject to change depending on the daily demand. If
changes are required, ail passengers will be notified by Spm the day before the demand
response service is requested, unless there are weather or emergency related changes
necessitating a shorter time-frame.
Total Travel Time is the beginning of the 30 minute pick-up window to the
appointment time.