SPECIAL BOARD OF ALDERMEN
APRIL 30, 2019
7:00 PM
PRESIDENT LORI WILSHIRE CALLS ASSEMBLY TO ORDER PRAYER
OFFERED BY CITY CLERK PATRICIA D. PIECUCH
PLEDGE TO THE FLAG LED BY ALDERMAN-AT-LARGE BEN CLEMONS
ROLL CALL
COMMUNICATIONS
From: Lori Wilshire, President, Board of Aldermen
Re: Special Board of Aldermen Meeting
PRESENTATION
Assessing Department Update
ADJOURNMENT
Aldermanic Chamber
March 7% - Management Audit Re port presented to the Board of Aldermen
It has been 38 working days since the audit was presented. 14 working days with an Acting
Administrative Director.
We have received 43 emails , held two 2 hourmeetings with residents , 7 full staff meetings, 8
individual meetings and 4 Board of Assessormeetings.
We continue to have multiple requests fora large amount of data, property files and documents.
OurGoal- Sustainable Culture Change
De sign for Short-Tem and long-Te
Use Positive Reinforcement... Public ally
Asse ssing Office Redesign:
Biweekly meetings to identify needs, analyze process flow and plan rdesign forbetterc ustomer
service and mprwved employee performance.
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March/April — Creation of Sales Property Search Tool by IT
For residents with integrated step by step directions. Now available online.
Online Form to request Documents - now available with online submittal.
March 19th - Meeting with KRT- Rob Tozier
Re vie w of Residential Resource and Disc ussion on Abatements and Consulting.
March 20th - Release ofthe Residential Assessment Resource to the Media, Board of
Aldermenand posted on the website.
July 2019 - planning meeting with finance, assessing and mayors office.
Be gin Bid Process and submit Bond Resolution to the Board of Aldermen. Estimated
cost-1.3 million, time peniod - 3 yeas.
A question we have been asked recently is, would we considerhaving an outside
agency/contractordo an in-depth audit of the physical data?
Ithatonce the fullmeasur and list begins, we could have the
ith an update of their findings which could serve asa
August 2019 - work with IT Patriot to migrate remaining processing
applications from Admins system to curent version of
AssessPro. Project coordinating with ITand Patriot. Note:
From January-April we are taking in and piwcessing Credits
and Exemption applications, from mid-Nov. we are
taking in and processing abatements (deadline March 1"),
pre paning forfile capture.
Re vie w of Board of Assessors Bylaws - to be brought forward forre vie w, edited
and accepted by the board in May.
Trainings currently scheduled:
5/13 - 5/15 State Statutes Part 1 Kim Kleiner, NH Association of Assessing
O fiic ia Is.
5/20 - 5/24 level 300 course on Mass Appraisal, Mike Mandile NH Association
of Assessing Officials .
May - Assessing 101 forNashua Residents - public meeting to be held in May
ssing Staffand consultants KRT
cure nt pending appoimtment).
Course Date Hours Location
Solar Exemption per RSA 72:62 10-Jan-17
Accessory Dwelling Units 15-Nov-17
Dark Store - Big Box Retail Appeals 15-Nov-17
15-Nov-17
_ 16-Nov-17
LGC Concord, NH
Radisson - Manchester, NH
Radisson - Manchester, NH
Radisson - Manchester, NH
Radisson - Manchester, NH
Radisson - Manchester, NH
__ Radisson - Manchester, NH
L6CConcord, NH
FIELD DATA COLLECTION LOG
Submitted Br: Week Ending: 53-Apr-19
# | Account Property Date Tume of Property [Reason for Comment:
# Address Arrival Type Inspection
l 22040 LT Preree St l-Apr-19 1:30 Single Family |Taxpaver Request
5) Inplementa new mileage reimbursement policy and related procedures forallemployees
who use their personal vehicle for City business.
FIELD DATA COLLECTION LOG
Submitted By: Gary Teics Week Ending: 53-Apr-19
Hours to #Complete Kesidential or
Date #Completed Complete Pick-Up Commercial Comments
