Finance Committee

EXHIBIT A
GENERAL SERVICE DESCRIPTION — CODERED®

Description of On-Demand Notification Service: The Service is an on-demand alerting and response software-as-a-service (SaaS) for the
Notification Area. Use of the Service is by subscription and does not require Customer to purchase, install or maintain any dedicated hardware
or software. The Service allows any Initiator to send a single alert to thousands of Contacts simultaneously via a combination of familiar
communication devices including the ability to capture real-time responses.

Year 2 $22,000.00
Year3 $22,000.00

Alli amounts are stated in United States Doilars unless specifically indicated otherwise.

GIS (Target Recipients by Geographic Location): City of Nashua, New Hampshire (the “Notification Area”

« Up to 89,999 Recipients. A deviation above 10% in the number of Recipients shall result in increased pricing at Provider's then-current rates.

« Annual Notification Subscription Fee includes Unlimited Message Units per year for Notifications sent via phone, SMS text or email.

€) ONSOLVE

SERVICE AGREEMENT
CodeRED®

This Service Agreement (the “Agreement’) by and between Provider (as defined below) and Customer (as defined below) is made as of July 1, 2019
(the “Effective Date”).

SERVICE ORDER

ONSOLVE, LLC

Limited Liability Company
Delaware

780 W. Granada Boulevard
Ormond Beach, FL 32174

City of Nashua
body politic

Provider Name:
Entity Type:
State of Incorporation:
Provider Address:

Provider Information:
(“Provider”)

having a fully interoperable notification service with both the State of NH and the City of Nashua, both utilizing the
CodeRED infrastructure.

The Emergency Management Director and the Emergency Notification Committee recommend awarding the contract
in the amount of $66,660 to OnSolve LLC, Ormond Beach, FL.

Thank You,

Justin Kates

CC: J. Graziano

City of Nashua

Office of Emergency Management Justin Kates, Director
ae 603.722.0288
11 Riverside Street katesi@nashuanh gov

Nashua, New Hampshire 03062

May 22, 2019

TO: DAN KOOKEN
PURCHASING MANAGER

SUBJECT: © CONTRACT AWARD FOR EMERGENCY NOTIFICATION SYSTEM
(VALUE: $66,000)
DEPARTMENT: 156 EMERGENCY MANAGEMENT; FUND: GENERAL
ACCOUNTING CATEGORY: 54 PROPERTY SERVICES

>) THE CITY OF NASHUA eee

Financial Services

Purchasing Department

May 30, 2019
Memo #19-157

TO: MAYOR DONCHESS
FINANCE COMMITTEE

SUBJECT: | CONTRACT AWARD FOR EMERGENCY NOTIFICATION SYSTEM (VALUE: $66,000
FOR 3 YEARS)
DEPARTMENT 156: EMERGENCY MANAGEMENT; FUND: GENERAL

Please see attached communication from Justin Kates, Emergency Management Director dated May 22,
2019 for the information related to this purchase.

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20. DISPOSITION OF CONTRACT MATERIALS Any books, reports, studies, photographs, negatives or

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