Finance Committee

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12.3.

13.

13.1.

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DAMAGE.

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‘@ DARKTRACE

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9.2.

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10.

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Software Warranty. Darktrace warrants to Customer that during a period of ninety (90) days from the date of delivery of
the Appliance, the Software will perform materially in accordance with the applicable Datasheet.

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7.1,

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7A.

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extent relevant to Darktrace's provision of the Support Services, and such remote access will be subject to Customer’s
reasonable policies and procedures provided to Darktrace in writing in advance. The Call Home connection remains within
Customer’s complete control and is initiated by the onsite Appliance. It can be initiated and terminated at any time by
Customer.

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5.2.

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2.3.

2.4,

3.1.

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‘@ DARKTRACE

DARKTRACE MASTER CUSTOMER AGREEMENT
IMPORTANT - READ CAREFULLY:

CONTINENTAL RESOURCES, INC. Prepared For Customer: ConRes Contact:
C (Nick Miseirvitch Jeff Lane
onres City of Nashua 781-533-0292
jlane@conres.com
I UTIONS
ConRes Corporate Office: Continental Resources, Inc. - 175 Middlesex Tumpike, Bedford MA 01730 Dated: 5/10/22
CUSTOMER SOLD TO / BILL TO / SHIP TO ADDRESS: 229 MAIN ST, NASHUA, NH 03060 Validity Period: 30 Days
CONFIDENTIAL Quote Number: 051022 _Darktrace

Cybersecurity Comparison

Sophos

PaloAlto

Darktrace

Pros

Cons

Pros

Cons

Pros

Cons

Used in other New England municipalities
Single user interface for all of their products

Agent based, meaning it will only detect activity on machines that have the agent installed
No email protection

No Artificial Intelligence - only relies on known database

Interface is cloud based

The Information Technology Department recommends awarding a 4-year contract to Continental
Resources, Inc in the amount of $282,054 for the Darktrace products. This purchase is being made
following § 5-84 A(3) Special purchase procedures — Purchases which can be procured through
cooperative intergovernmental purchase agreements with other government jurisdictions. Funding
for the first payment ($11,752.00) is available in 122 Information Technology, Computer Software,