Minutes

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Ms. Kleiner

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Louise in the past on different things. So | think you are coming a long way and hopefully you'll give us an
update in six months or something like that. That way we have some transparency in that you are moving
forward, but | was very pleased with your presentation. Please do not use that blue paper ever again, | was
going blind. Thank you.

Alderman Jette

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Alderman Klee

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Alderman Clemons

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So quite often you will find this resident counter here has several different computers on it which is for residents
to access information. But if you have several residents that are also filling out applications at the time, it’s really
not sufficient. And if they have questions about information that they are meeting staff, quite often you might find
that they go out into the hallway and talk at a table out in the hallway to get some privacy.

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So it really fits if we look at this August timeline, it’s when you start to see a little bit of a low in the workload which
will provide our staff with enough time to really look at the move over from one software to another and analyze
the data.

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