Board Of Aldermen

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SECTION 19. PERFORMANCE REPORTS AND EVALUATIONS,

A. The Contractor shall submit pcriodic reports as specificd in section 4 above (“Reporting
Requirements”) in a format approved by the City.

B. The Contractor shall furnish such statements, records, reports, data and information to the City at
such times and in such form as the Contract Manager may reasonably require.

(30th) day prior to adoption or updating, for advisory Local Franchising Authority review and
consultation.

It is the sole responsibility of the Contractor {o ascertain and establish rules, procedures and
guidelines appropriate for the use of facilities, equipment and training consistent with this contract,
subject to providing the City with reasonable advance opportunity for consultation on same. The
Contractor may amcnd these rules, procedures and guidelines as the need may arise.

to City guidelines and/or supervision. Contractor shall coordinate and schedule use of the network
through the PEG Program Department. Contractor shall be responsible for any damage to such
drops to the extent Contractor may have been the party causing such damage if negligently or
willfully caused.

SECTION 6. PAYMENTS TO CONTRACTOR.
A. MethodofPayment

Contract Administration. The PEG Program Department, in collaboration with the Purchasing
Manager, shall manage this contract on behalf of the City. The Contract Manager will coordinate
compliance and performance determinations regarding this contract.

LiabilityofCityforFundingUnderContractLimited.

5. aschedule of all fees and charges levied by Contractor to the City, with the percentage change
from the previous annual report (and all fees and charges Ievied upon producers & uscrs if any);

6. asummary of all programming outages experienced, noting root causes and remedial actions;

7. acopy of the complaint and appeal procedures uscd by the Contractor, any changes made, a
general description of the types of complaints and appeals received and the dispositions thereof;

8. acopy of the Operations Development plan;

Contractor’s Bylaws, other governing documents or policies shall address written policies and
procedures that specify the processes by which the budget is developed, approved, implemented,
monitored and revised, and maintain supporting documentation for budgeted amounts.

F.

about matters relating to Nashua community, historic and cultural events, Nashua
organizations, businesses and individuals, including but not limited to coverage of the
following Nashua special events, subject to availability of resources, such as:

Nashua Memorial Day Parade
Fourth of July

Summer Fun

Nashua Art Walk

Nashua Veterans Day Parade
Nashua Holiday Stroll

12.

€.

f.

Written contracts or subcontracts, including but not limited to contracts for professional
services or contracted labor, that describe the work, services or products lo be provided,
commencement date, term of contract, and compensation or fees to be paid.

Employce personnel records including each employee’s hire date, job description, job
acceptance with beginning salary, payroll changes, and termination date.

Contractor shall maintain all records required under this Agreement for three years following