Agenda

(g) System modifications/customization requested by Customer. If Customer calls Johnson Controls for Warranty Service and Johnson Controls’ representative finds that one of the
“Conditions” has led to the inoperability or apparent inoperability of the Equipment/System or any component, Johnson Controls may bill Customer for the service call whether or not
Johnson Controls actually works on the Equipment/System. If repairs are required due to one of the above "Conditions’, Johnson Controls will charge Customer for such work on a time

materials and/or equipment required to maintain/repair the covered Equipment for issues not covered by the Warranty set forth herein. Customer shall pay for such labor and/or materials
for such work at Johnson Controls’ then applicable rates. Essential Maintenance will be furnished during Johnson Controls’ “Normal Working Hours” (between 8:00 A.M. and 4:30 P.M.
Monday through Friday, except holidays). Essential Maintenance performed outside of these hours is subject to additional charges.

TERMS AND CONDITIONS
TERMS AND CONDITIONS

V.Customer and Johnson Controls agree as follows:
A. Services.

Johnson Wi

Controls

COMMERCIAL SALES AGREEMENT TOWN NO. CUSTOMER NO. JOB NO. PO NO. ESTIMATE NO.
0069-MANCHESTER, 106921571 1-68XINN5
NH

SCOPE OF WORK / SCHEDULE OF PROTECTION

IV. SCOPE OF WORK / SCHEDULE OF PROTECTION (‘SOW’): Johnson Controls agrees to install or cause to be installed the Equipment and furnish the Service(s), collectively, the System,
on the terms and conditions set out in this Agreement.

Johnson Wi

Controls
COMMERCIAL SALES AGREEMENT

IF MAINTENANCE SERVICE IS DECLINED, CUSTOMER MUST INITIAL
HERE

JOHNSON CONTROLS SECURITY SOLUTIONS LLC

Presented by:

(Signature of Johnson Controls Sales Representative)

Sales Agent: Christopher Lowe
Sales Representative Registration Number (if applicable):

SB & S oO wu = oO a

TOWN NO. CUSTOMER NO. JOB NO. PO NO. ESTIMATE NO.
0069-MANCHESTER, 106921571 1-68XINNS
NH

IF A 5-DAY FAMILIARIZATION PERIOD IS REQUESTED, CUSTOMER MUST INITIAL
HERE

johnson Wt IAQ 0A AA

Controls

Johnson Wi

Controls
COMMERCIAL SALES AGREEMENT

TOWN NO. CUSTOMER NO. JOB NO. PONO. ESTIMATE NO.
0069-MANCHESTER, 106921569 1-68XR41R
NH

ADDITIONAL TERMS AND CONDITIONS

DATE: 8/17/2021

Johnson Controls Security Solutions LLC (“Johnson Nashua Transit Garage
Controls”) d/b/a: Nashua Transit Garage

necessary to overcome the effect of the delay. To the extent that the Force Majeure Event directly or indirectly increases Johnson Controls’ cost to perform the services, Customer is
obligated to reimburse Johnson Controls for such increased costs, including, without limitation, costs incurred by Johnson Controls for additional labor, inventory storage, expedited shipping
fees, trailer and equipment rental fees, subcontractor fees or other costs and expenses incurred by Johnson Controls in connection with the Force Majeure Event.

marketers. If this Agreement provides for a direct connection to a municipal police or fire department or other organization, then that department or other organization may also invoke the
provisions of this Section E against any claims due to any failure of such department or organization. Johnson Controls and its suppliers are not responsible for the preservation of any
computer programs or data and Customer is responsible for maintaining adequate back-ups.

(g) System modifications/customization requested by Customer. If Customer calls Johnson Controls for Warranty Service and Johnson Controls’ representative finds that one of the
“Conditions” has led to the inoperability or apparent inoperability of the Equipment/System or any component, Johnson Controls may bill Customer for the service call whether or not
Johnson Controls actually works on the Equipment/System. If repairs are required due to one of the above "Conditions’, Johnson Controls will charge Customer for such work on a time