Language Line §
Services, Inc:
Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®
InSight Video Interpreting®
The following fees apply solely to LanguageLine InSight Video Interpreting®.
Per Minute Usage Fees for LanguageLine InSight Video Interpreting®
i
Tiers } Languages Per Minute Charge
1 American Sign Language $2.95
2 Spanish $1.85
3 All other languages $1.95
ACTIVATION. Please check the appropriate box below to indicate your choice for monthly service fees or a one-time
activation fee.
X Monthly Service Fees (applied monthly per Client Identification Number based on the total number of activated devices):
= Up to 10 Activated Devices oo... sssssssssssstcccesccscceserscnavseraveesaraseaserseeaesasets ....$30.00/month
= Up to 100 Activated Devices oo... ee csseesessesesersesessrsscsassessssssscssssessossncascavscsessesesasdssassensescurceterseyacegs $75,00/month
— —- 1014 Activated Devices ...........ccssseecersersessesssscensessssnsessscensssevsavenssassnasssassssscssssessorerersensvacenaveneersansansane $200.00/month
OR
[J One-time Activation Fee for Unlimited Device Activations (applied per Customer) ......cccsc. $2,500.00/one-time fee
EQUIPMENT. Equipment Purchase (Customer-Owned) and Lease (Language Line-Owned) options are available. All
equipment requests must be submitted in writing over the term of the contract, and the appropriate fees will apply.
— Customer-Supplied: Purchased by the Customer from a supplier other than Language Line Services.
~ Customer-Owned: Purchased by the Customer from Language Line Services.
- Language Line-Owned: Leased by the Customer from Language Line Services.
EQUIPMENT LEASE FEES. A monthly lease fee per unit applies, and the equipment remains the property of Language Line
Services:
— iPad and Interpreter on Wheels® Stand .......cccccccesecssessscsssssssesscssccssssaenavensorsesrassoeesessacsacsecauseussasreseveceesseess $75.00/month
iPad and Table Top Stand oo. cccccsscsesessessssccscesssscensessenensessennssssessseusssseesavanessvessusssvessavesesessusssseuuesiseesescece $45.00/month
OR
EQUIPMENT PURCHASES, The following Equipment is available for purchase from Language Line. Standard rates at the time
of purchase will apply. Upon depletion of current equipment models and release of new equipment models, updated pricing
(if applicable) will automatically apply. Details will be available from your Account Executive.
— 32GB 6th Generation iPad (9.7-inch, Wi-Fi Only) with Screen Protector (Models: MR7G2LL/A or MR7G2CL/A}. $425.00
— 64GB iPad Pro (12.9-inch, Wi-Fi Only} with Screen Protector (Model: MTEM2LL/A)......:.ccccssscccesssssenesscenseees $1,250.00
9.7-inch Screen Protector (Model: SP-AGF-APL-IDP9-2) ....scsccssssccssesssssssessssssssvecsencsscssessecceesesesensessvsnscsacensessscesees $15.00
= 12.9-inch Screen Protector (Model: ID7ZOWS-FOO) oo... sesssesessecesessessessssessscsescecsnsesssersesravsarsnescensenses + $40.00
— Interpreter on Wheels® Stand with LanguageLine TrueSound™ (Model: 185-00630 or 185-00907) ..............0 $995.00
Table Top Stand with Enclosure (Models: 303W75/185-00671 or 303W290SENW-KIT) .....cc cscs $225.00
- Table Top Stand without Enclosure (Models: 303W Or 303W75) ...ccccces ests ccc cessersesereseacansesnsersesrasseceass $100.00
— TrueSound™ Audio Amplification Enclosure (Models: 185-00597, 185-00670, or 185-00671) ........ccssceseees $195.00
— 12.9-inch iPad Enclosure (Model: 290SENW-KIT)....0.....ccceccccececcserersessursessnsunessesorsutsssasessssneesauesesencsseesssscenseenseanes $125.00
Additional Terms and Conditions for inSight®
TERMS REGARDING SOFTWARE APPLICATION. The Services are provided by Language Line through a desktop and/or tablet
application (the “App”). The App must be downloaded by Customer to Customer-Supplied or Customer-Owned devices to
use The Services. Customer agrees (a) that it will not make any copies of the App or attempt to reverse engineer it or make
any changes to it; and (b) that the following uses of the Services are prohibited: the transmission of any message or other
material which constitutes an infringement of any copyright or trademark; an unauthorized disclosure of a trade secret; the
transfer of information or technology abroad in violation of any applicable export law or regulation; a violation of Section
223 of the Communications Act of 1934, as amended, 47 U.S.C. Section 223, or other criminal prohibitions regarding the
use of telephones to transmit obscene, threatening, harassing or other messages specified therein; a libelous or slanderous
1 2019 Language Line Services, Inc. » One Lower Ragsdale Drive, Bldg. 2* Montersy, CA 93940 « www_Languageline.com* «© REV06.17,19 2