Review from the September 24, 2019 update:
Focused on Five Key Areas of Improvement:
Transparency/Customer Service
Efficiency/ Data Collection
Procedures /Communication
Property Data Accuracy
Software / Program Applications
Special Board of Aldermen
Assessing Department
Update
July 14, 2020
Special Board of Aldermen 7-14-2020 Page 13
Alderwoman Lu
Ok, thank you, that’s all.
Alderman Klee
President Wilshire, you are muted and | have a question.
President Wilshire
Alderman Klee.
Alderman Klee
Special Board of Aldermen 7-14-2020 Page 12
Alderwoman Lu
Ok but that BI System, is that a created system of is that a turnkey system that we just purchased, is that
something that was developed for us?
Director Kleiner
That is something that was developed, yes.
Alderwoman Lu
One of the questions that was mentioned in the, | guess what | am a little confused about is that back in
June, | think you are saying that AP5 AP Access Code 5 still isn’t functional correct?
Director Kleiner
No, it is functional.
Special Board of Aldermen 7-14-2020 Page 11
Director Kleiner
So even since those residents chose not to let the Assessors measure at that time, all residents will receive
a letter asking for an interior inspection or for an exterior inspection also if it wasn’t completed later on in
the process. So we will make another attempt, you know, could it have been that was a bad time, really a
bad time for that resident? There’s many different reasons. But we will circle back and we will make
another attempt to complete that inspection.
Alderwoman Lu
Special Board of Aldermen 7-14-2020 Page 10
So Madam President, | am sorry we are a little long, but we can take any questions.
President Wilshire
Thank you, Director Kleiner. Does anyone on the Board have questions for Director Kleiner? Alderman
Clemons?
Alderman Clemons
Special Board of Aldermen 7-14-2020 Page 9
This will be completed by the end of August so it is going to be a snap in to the new system, very different
from how the old system is. It is going to be the same look and feel as staff has and with the ability to look
up the information as was done in the past. Alright, Kim, that’s all that | have.
Director Kleiner
Special Board of Aldermen 7-14-2020 Page 8
accounts that meet that criteria so they don’t have to go keep searching for it over and over again, it will be
right there for them, just scroll through everything.
Special Board of Aldermen 7-14-2020 Page 7
which we refer to as AP5 and the existing system that the Assessing Department has been using for
several years which we refer to as Classic. So right off the bat, AP5 has a much improved user interface
over the Classic CAMA System. It is easier and friendlier to use, and it is also gives a full screen view of
the system as opposed to a tiny window as in Classic. So our staff can see more information at one time.
Special Board of Aldermen 7-14-2020 Page 6
As you can see by the shaded areas, at this point they had really just started Ward 3, but the residential
properties in Ward 1 and 2 had been completed.
