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Work Order No. 6
EXHIBIT C
SERVICES
As set out in Agreement No. 01-STE-0106 - Work Order No. 5
Rhodes - $R-0020110502 - GDC tarl2
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Work Order No. 6
Users will connect to the database via an Internet connection.
Hosting estimates are based on up to 6 users.
Annual costs can increase by cpi %% per year after term has expired.
Includes SQL 2012 or higher Standard Edition. There is an additional charge for SQL 2012
Enterprise.
Rhodes - SR-0020110502 - GDC Wollt
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Work Order No. 6
EXHIBIT B
SOFTWARE / HELP DESK
Assure Claims includes:
e Riskmaster version: 7
e Line of business -
o General Claims
o Vehicle Accidents
o Workers compensation
e 6 Named Assure Claims User licenses
e Sisense reporting (new) 2 Report Creators, 20 viewers
e Data Analytics /MMSEA:DIS (*newly added)
Assumptions
e All version Upgrades, service packs and updates are handled by CSC, not Customer.
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Work Order No. 6
support defined disaster recovery. This allows for a return to operation of not greater than 12 hours and recovery
point objective (maximum potential data loss) of not greater than 4 hours.
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Work Order No. 6
Exhibit A
Hosting Services
1. Overview
CSC will provide server hardware and Software and provide web hosting, server hosting, project management,
monitoring and connection to the World Wide Web. This document outlines responsibilities and ongoing services
provided by CSC in accordance with the Work Order.
2. Generally
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12.
Work Order No. 6
regarding the use of the Software by Customer and provide CSC with copies of such records upon
request at CSC’s sole cost and expense.
(e) CSC represents and warrants that (i) it is the owner of the entire right, title and interest in and to, or has
valid license rights in and to, the Software, (ii) it has the right to grant the licenses granted to Customer
for the Third-Party Software hereunder, and (iii) it has not granted any license to any other entity that
would restrict the rights granted to Customer hereunder.
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10.
lf.
Work Order No. 6
Fees:
(a) Customer shall pay CSC an annual access fee for the following period equal to:
«= 9/01/22 to 8/31/25: $47,516.00 per year
CSC will invoice Customer on an annual basis at the commencement of each term.
(b) AWS (Amazon Web Services) and Sisense Setup fee - $8,428.00 (due prior to AWS implementation).
(c) Hosting Services (Exhibit A): Included within the fees set forth in Section 7(a) above.
(d) Services Fees — provided at the rate as set forth in Exhibit C.
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Work Order No. 6
System — CSC's Assure Claims as more fully set forth in Exhibit B.