Agenda

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Appendix A ~ ASTRO 25 System Release Upgrade Paths

Release Platform
Date Release Available Upgrade Paths
Oct-05 R7.0 N/A
Jun-06 R7.2 N/A
Dec-06 R7.2 77
Mar-07 R7.1.1 N/A
Dec-07 R7.4 77
Jun-08 R7.5 77
Dec-08 R7.6 7.7
Jun-09 R?.7 7.9 7.44
sJan-10 R7.8 7.9
Dec-10 R7.9 7.11 7.43
Aug-11 R7.11 7.43 7.14
Mar-12 R7.12 N/A -
Nov-12 R7.13 7.14 7.15 (planned) |
Nov-13 R7.14 7.15 (planned) 7.16 (planned)
Nov-14 R7.15 (planned) 7.16 (planned) 7.17 (planned)

3.5

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Upgrades for equipment add-ons or expansions during the term of this ASTRO 25 SUA II are not
included in the coverage of this SOW unless otherwise agreed to in writing by Motorola.

4.0 Special provisions

4.1]

4.2

4.3

44

4,5

4.6

2.4

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2.3.2.2 Cooperate with Motorola and perform all acts that are reasonable or necessary
to enable Motorola to provide software upgrade services.

Upgrade Completion

2.4.1 Motorola responsibilities
2.4.1.1 Validate all system upgrade deliverables are complete as contractually required.
2.4.1.2 Deliver post upgrade implementation training tc the customer as needed, up to
once per system.
2.4.1.3. Obtain upgrade completion sign off from the customer.

2.4.2 Customer Responsibilities

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specifically stated in this document, Motorola will provide this training only
once per system.

2.1.2 Customer responsibilities

2.1.2.1

2.1.2.2

2.1.2.3
2.1.2.4

2.1.2.5

2.1.2.6

2.1.2.7

Contact Motorola to schedule and engage the appropriate Motorola resources
for a system release upgrade.

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1.14 As system releases become available, Motorola will provide up to once in a two-year period the
following software design and technical resources necessary to complete system release upgrades:

1.14.1 Review infrastructure system audit data as needed.

1.14.2 identify additional system equipment needed to implement a system release, if
applicable.

1.14.3 Complete a proposal defining the system release, equipment requirements, installation
plan, and impact to system users.

1.8 ASTRO 25 SUA II makes available the subscriber radio software releases that are shipping from
the factory during the SUA II coverage period. New subscriber radio options and features not
previously purchased by the Customer are excluded from ASTRO 25 SUA II coverage.
Additionally, subscriber software installation and reprogramming are excluded from the ASTRO
25 SUA II coverage.

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STATEMENT OF WORK

ASTRO 25 SYSTEM UPGRADE AGREEMENT II (SUA ID

1.0 Description of Service and Obligations

11

1.2

1.3

1.4

1.5

1.6

1.7

SERVICE AGREEMENT
1299 E Algonquin Road Contract Number. USCO0000-TBD
Schaumburg, iL 60196 Contract Modifier: RN3O-MAY-17
(800) 247-2346
Date: 28-SEP-2017 Required P.O.:
a .. C r# 1 1
Company Name: Nashua Police Dept, City Of Billo Tao bor
Attn: Contract Start date: 01-OCT-2017
Billing Address: 229 Main St Contract End date: 30-SEP-2018
City, Province, Postal Code: Nashua,NH,03060 Anniversary Day: Sep 30th
Customer Coniact: Lt William Mansfield Payment Cycle: ANNUAL
Phone: 603-594-3521 Currency: USD

City of Nashua, NH
Citywide Communications Division
Wireless Communications

October 10, 2017

To: James Donchess, Mayor

From: William Mansfield, Radio Systems Manager

RE: Motorola System Upgrade Agreement (SUA Il)

Mayor Donchess,

Attached please find a copy of the Motoroia Proposal for the System Upgrade Agreement, also known as
the SUA Il. In this proposal there is a Service Agreement totaling $191,960.77, a Statement of Work, |

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