Finance Committee - Agenda - 2/17/2021 - P82
47
Standard Operating Procedure for:
A.4 IDDE: Citizen Call-in Inspections
Purpose of SOP: | To collect appropriate information from a citizen reporting a potential illicit discharge to
increase the chances of identifying and removing its source.
Always:
@ Use the Incident Tracking Sheet to collect the appropriate information.
@ Promptly investigate reported incidents.
@ Document any further action taken.