wor k d Q y. Agreement #298892 — Confidential
STATEMENT OF WORK
Project Timeline.
The estimated duration and estimated completion dates of each Project stage are listed below, pending timely
execution of this SOW and availability of resources and training:
Project Timeline”
Estimated Project Start TBD
Estimated Duration 5 to 7 weeks
Post Production Support 2 weeks
Any additional Professional Services that are required or requested as a result of an extension of the timeline shall
be subject to a Change Order and the Change Order Process described in this SOW.
General Project Assumptions.
e Customer and Workday should use a File Transfer Server to share Professional Services Data for the
Project.
e Customer shall assign an experienced Project Manager to manage Customer's roles and activities for this
Project.
e Customer shall in good faith take actions necessary to meet all dates set forth in the Project Plan.
e Customer is responsible for the timely coordination of internal resources necessary to conduct all required
activities in the Project Plan.
e To the extent applicable, Customer is responsible for the development of the Test Strategy and user test
scenarios. Workday shall provide standard test scenarios to be used as a foundation; however, Customer
shall need to create detailed test scenarios and cases based on its user requirements and system
configuration.
e Customer is responsible for completing hands-on testing activities and validations.
e Customer shall lead the coordination with any external vendors and consultants to ensure timely response
in working with Workday Consultants.
Project Changes.
The parties acknowledge and agree that the avoidance of Project delays is material to Customer's Project success
and Workday’s ability to provide the Professional services. In the event of any Project delay due to the fault of
Customer, Workday, or causes not in the control of either party, the parties shall attempt to mitigate the effects of
such delay. The parties shall meet to resolve such delays and to develop a mutually agreed solution. Both parties
shall take into consideration the cause of the delay and negotiate in good faith. In the event there are Project
impacts including but not limited to changes in Project scope, estimated level of effort, Project timeline, Project
resource commitments or expenses, the parties shall execute a mutually agreed Change Order pursuant to the
Change Order Process.
Change Order Process.
During the Project in this SOW, new information may surface that necessitates a change in business requirements
resulting in a change in Project scope and, therefore, changes in the estimated level of effort, Project timeline, or
Service features. Upon either party’s request, Workday shall describe such requested changes, and the associated
fees for additional Professional Services to be provided, in a proposed Change Order. Due to the complexity of
some Change Orders, upon prior and mutual agreement, Workday shall invoice Customer for the time required to
©2021 Workday, Inc. SOW — Your Way Deployment (Workday Adaptive Planning) v21.8 Page 12 of 13
