Finance Committee - 10/18/2017 Page 15
Alderman Cookson
Are you going to have a redundant server or are you going to have a single point of failure?
Mr. Mansfield
At this particular location, it will be a single point of failure. | shouldn’t say that because of the fact that there
are different radios on the rack of the system. Each one of those radios is redundancy to the system. They
are all programmed the same and you can go to any one of those channels. If that console fails, we move
over to the rack of radios. Being on a K Core, the K Core does not offer redundancy. The cost goes up
considerably once you get into redundancy. If you went up to a L Core, now you're talking hundreds of
thousands of dollars more. If you go up to what we have today with ours, that’s even more money. It’s not a
robust system. It’s basically a car radio in a backroom that is allowing the dispatcher to talk down here to
another car radio. That’s all itis. It just has a console there that looks like what they have here.
Alderman Cookson
Can you just walk me through the system that if there is a failure with the server, what the next course of action
would be, how the communication would happen at that point?
Mr. Mansfield
Communication would happen by the operator going right directly to a radio and talking on a radio in a rack.
There’s a rack of radios.
Alderman Cookson
So this area will be manned?
Mr. Mansfield
No. Itis ina building that is manned 24/7, 365. We have access to that building, but it will not be manned.
There will be nobody in there unless we have an incident that happens or if we’re going through training.
That’s it. If there’s an operation up at the airport, such as a drill that they are doing up there, we will utilize it at
that point in time when we’re bringing the different entities who will be using it as well.
Alderman Siegel
I’m still trying to get my arms around this because it seems like this doesn’t provide us a tremendous upside.
It’s not redundant. It’s not manned.
Mr. Mansfield
It’s not redundant because of the fact you have a redundant radio system down here. This system up there is
only in case we have a major catastrophe down here. It’s only a temporary fix. It’s only to get our fire
dispatchers or police dispatchers if one of the buildings something happened to it, to get them up there to be
able to communicate to our officers out on the street. That’s the only purpose for this. It also allows us if we
have an incident with Manchester and Nashua, that could be utilized as an interoperability point of contact up
there. There’s no redundancy in the system because of the fact that that’s not what it is there for. It is
basically there for a backup to the backup of our system. It’s a third place to go. | don’t know why we would
want it manned because there’s nothing to man up there. If something happened, we would have people go
up there and it would be manned.
