SERVICE AGREEMENT
This Agreement between The City of Nashua, a New Hampshire municipa! corporation, 229
Main Street, Nashua, NH 03061 ("CITY"), the Souhegan Valley Transportation
Collaborative, a New Hampshire nonprofit corporation, P.O. Box 753, Hollis, NH 03049
("SVTC") and Nashua Regional Planning Commission, a Regional Planning Commission
pursuant to RSA 36:45-53, as fiscal agent for SVTC and lead agency for the Region 7 Regional
Coordination Council for Community Transportation, 30 Temple Street, Suite 310, Nashua NH
03030 (“NRPC’).
WHEREAS: CITY operates the Nashua Transit System ("NTS") and has excess capacity to
provide Paratransit Services as described herein; and
WHEREAS: SVTC provides wheelchair accessible rides to non-emergency medical
appointments and to fulfill fundamental needs such as grocery shopping and essential personal
appointments to persons in need residing in any of the communities participating in the funding
of SVTC.
WHEREAS: CITY has been authorized by its Board of Aldermen and SVTC and NRPC have
been authorized by their respective Board of Directors to enter into this Agreement:
NOW, THEREFORE IT IS AGREED by and between the parties, as follows:
DEFINITIONS SECTION
“Paratransit Service” includes NTS vehicles, drivers, monthly service reporting, other reporting
as described in this Agreement and call center operations. Paratransit Service also includes
NTS transportation to and from, but is not limited to, the following for Qualified Riders:
o Healthcare appointments including but not limited to doctor visits, outpatient
services, counseling, laboratory visits, pharmacies and dialysis
© Social service appointments including SHARE, DHHS and SSA
© Municipal offices including Town Halls and local fibraries in the participating
towns
@ Local community dining locations in participating towns sponsored by St Joseph
Community Services
¢ Local senior activity locations including the Milford Area, Hollis and Brookline
Seniors, the Parkhurst Place Community Room, and the Nashua Senior Activity
Center and Nashua YMCA
a Rides are available for shopping as scheduling and space allow throughout the
SVTC communities and Nashua.
© Local Courts in any of the participating towns or Nashua
o Rides to most destinations in the Six Towns and Nashua will be accepted. Rides
to these other destinations and for shopping in Nashua and the Six Towns may
or may not be available on any given day due to availability in the daily schedule
o SVTC may submit written requests for modifications to scheduled service days or
destinations with 21 days’ notice to NTS operations
“Holidays” shall mean: independence Day, Labor Day, Thanksgiving Day, Day after
Thanksgiving, Christmas Day, New Year’s Day and Memorial Day.
