5. aschedule of all fees and charges levied by Contractor to the City, with the percentage change
from the previous annual report (and all fees and charges Ievied upon producers & uscrs if any);
6. asummary of all programming outages experienced, noting root causes and remedial actions;
7. acopy of the complaint and appeal procedures uscd by the Contractor, any changes made, a
general description of the types of complaints and appeals received and the dispositions thereof;
8. acopy of the Operations Development plan;
9. ihe number and types of persons using the Facilitics, such as organizational or individual,
represented as totals and as percentages of the overall number of users, categorized by place
of residency (and such other categories as were used in the annual viewer survey, and in the
contract initiation survey);
10. acopy of equipment maintenance logs;
11. a list of training classes, schedules, and rates (if any);
12. the annual fundraising report, detailing all funding sources and how the funds were allocated;
13. annual survey of producers & viewing community(sce Section 3.C.3.b), which shall include
but not be limited to demographic information and customer satisfaction; survey instrument
will be mutually agrecable between Contractor and the Contract Manager; results of survey
shall be presented to the CTAB; and
14. such other information as the City may reasonably request at least thirty (30) days prior to
report.
TF. AnnualFinancialStatement
No later than the ninetieth (90th) day aftcr the close of the Contractor’s fiscal year, Contractor
shall present to the City a written annual report (the “Annual Financial Report”). The Annual
Financial Report shall present a composite picture of Contractor’s operations for the 12-month period
that constitutes the Contractor’s fiscal year, and shall include:
or IK tun fe Le
1. a reviewed “or-audited—fnancial statement’as prepared for the Internal Revenue Service.
Review ormteacht shall be prepared by GaSe Lig eat Public Accountant according
to generally accepted accounting principles; estes
agement-letter should’ specify that PEG Program Deparinent with recieve copies
f review/audit, which the auditor will send to City; \
the‘quditor’s management or audit letter and any other report or
any internal control violations wete discovered;
n improving operational management and control;
ecommendations, \
-orrecting deficicncics discévered by the Auditor; \
d completion date or mpeg the Contractor’s plan; and !
a presentation by the.auditor to the Board Directors on the auditor’s findings, |
recommendations, and any other information deemed suitable by the auditor.
*
cument describing whether
*,
SECTION 5. CITY OBLIGATIONS.
