of headquarters to supply coverage, management, at its discretion, may allow investigation and
processing thereof during working time.
If a settlement cannot be reached, the Steward shall report the matter by telephone to the Union
Business Agent. If the issue cannot be settled amicably between the parties, the Grievance
Procedure shall be followed.
It is understood that time spent by union stewards, witnesses, or a representative of the
employee's choice in settling issues, processing matters through the grievance procedure,
attending disciplinary sessions with supervisors, and attending disciplinary and administrative
hearings before appropriate authorities shall not be paid for if off duty. Such persons shall only
be paid for their regularly scheduled workweek.
ARTICLE 12 - GRIEVANCE PROCEDURE
"Grievance" means an alleged violation, misinterpretation, or misapplication with respect to one
or more employees, of any provision of this Agreement.
This grievance procedure shall not limit the normal process of discussions between employees
and/or the union and management in which minor issues are easily resolved. If settlement occurs
between the parties, such discussions shall not be considered "grievances" and, as such, shall
not need to be documented. If settlement does not occur between the parties, such discussions,
if deemed necessary by the union, shall be considered a "grievance" and shall begin at STEP 1,
unless otherwise noted below.
A grievance must start at STEP 1, unless otherwise noted, and proceed through the procedure at
each STEP thereafter until a settlement is reached, or the grievance will be considered as settled
on the last answer given. If a grievance is settled in any one of the STEPS, it will be considered
closed, and the grievance will not be subject to the Grievance Procedure thereafter. If the
grievance is not answered within the time limits listed, the grievant may proceed to the next
STEP.
SECTION A.
STEP 1. An employee having the grievance and the Union will present the grievance in writing to
the employee's immediate supervisor within seven (7) calendar days of its occurrence. The
supervisor will reply in writing to the grievant within seven (7) calendar days after the grievance is
presented. If the grievance is with the employee's immediate supervisor, he may go to STEP 2.
STEP 2. Failing a settlement at STEP 1, the grievant may present the grievance in writing to the
Services Bureau Commander or his designee within seven (7) calendar days after the reply in
STEP 1. The Services Bureau Commander or his designee will reply in writing to the grievant
within seven (7) calendar days after the grievance is presented in writing. If the grievance is
directed at the Services Bureau Commander or his designee, then the grievance may be started
at STEP 3.
STEP 3. Failing a settlement at STEP 2, the grievant may present the grievance to the Deputy
Chief in writing within seven (7) calendar days after the reply in STEP 2. The Deputy Chief will
reply in writing to the grievant within seven (7) calendar days after the grievance is presented. If
the Deputy Chief is unavailable for a response, the grievance will go to the next step, STEP 4. If
the grievance is directed at the Deputy Chief, then the grievance may be started at STEP 4.
STEP 4. Failing a settlement at STEP 3, the grievant may present the grievance to the Chief in
writing within ten (10) calendar days after the reply in STEP 3. The grievant will specify the
following:
