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(229. THE CITY OF NASHUA ‘The Cate City’
Administrative Services Division
To: Board of Aldermen
Board of Assessors
From: Kim Kleiner
Administrative Services Division, Director
Date: June 7, 2019
RE: Email sent to the Board, June 4, 2019, L. Ortolano
Dear Members of the Board,
I am writing to correct some of the inaccurate statements which have been sent to the Board of
Aldermen and Board of Assessors in the past week.
Attorney Mark Broth is conducting an independent investigation regarding the allegations against
Mr. Turgiss. I am not seeking to influence that investigation in any way. I am seeking to correct
misinformation. Accordingly, we respectfully request this communication be read into the record
and placed on file.
We continue to receive multiple Right to Know requests, almost daily, from a member of the
public regarding this matter. In an email dated June 4, 2019 Ms. Laurie Ortolano stated, “Greg
[Turgiss] visited 3 properties in January, 3 in February... and 1 in March. The email then asks
how Mr. Turgiss could have driven 660 miles in those 3 months.
Ms. Ortolano cites an AssessPro report as authority for the statement. This report was given in
response to a Right to Know request, its intended use and the data it collects were not discussed.
Ms. Ortolano’s statement is inaccurate because the AssessPro report in no way captures all of the
work, or all of the properties visited, by any assessor in a given time. The report only indicates
that during a certain time period the assessor used AssessPro to make corrections with respect to
the listed property. An assessor typically performs a great deal more work and makes a great deal
more property visits than are captured on this report. For one example, a visit may be in order for
the investigation of a charitable exemption, where the assessor needs to evaluate if the building is
being used for a qualified charitable purpose by the applicant. This would not warrant a change to
the property card captured in this report.
The email from Ms. Ortolano also infers that Mr. Turgiss is checking work within the assessor’s
office. Mr. Turgiss is not in any supervisory role over other assessors or their work. The
assessors are using a peer review approach where their work is reviewed by at least one or more
other assessors within the department. They often confer with each other on different cases, this
results in a more equitable and consistent application on subjective items such as the condition of
a property.
229 Main Street * Nashua, New Hampshire 03060
