A Strategic Document Te Help Develop an Oserational Plan - & - Provide Guidance to Responders of the RFP
Recommend By the Steering Committee on: 9/13/18
Area Around Building - The operator/contractor shall perform all grounds keeping, custodial and
maintenance services in the grounds constituting, adjoining or adjacent to the Facility, except for
the streets and parking lots. (Essentially, the frontage on Main Street/West Pearl Street and Garden
Street’s pedestrian area)
Snow Removal — the Contractor will perform snow removal in the grounds, stairs, adjoining or
adjacent to the facility, except for the streets and parking lots (Essentially, the frontage on Main
Street/West Pearl Street and Garden Street’s pedestrian area)
No Smoking — The operator will post and enforce the requirements that there is No Smoking.
Capital Maintenance Fee — A Request will be made that a term or condition be included into the
service contract that a negotiated fee charged on top of a ticket shall be included and set aside for
the purpose of capital maintenance. Monies collect will be forwarded to the non-profit quarterly
and held in a separate account.
Food and Beverage — At this time there is no expectation that a certain percentage of food and
beverage receipts come back to the non-profit/city. (This item may be subject to future contract
negotiations after the 1 contract expires)
Social impact — To the maximum extent possible an effort should be made to provide access to well-
equipped performance, rehearsal, and support spaces for users that are working towards the
cultural development of Nashua and the region. To the maximum extent possible to provide
low/moderate income children access to live performances
Grant of Exclusive Right - The city/nonprofit understands and grants/confers upon the
Operator/Contractor the exclusive right to occupy, operate and use, subject to all the terms and
conditions in the agreement.
The Exclusive Right - To control, sell, rent, supervise or give away (or assign to others the right to do
so advertising, refreshments, beverages, candies, food, snacks, souvenirs, T-shirts, programs and all
other merchandise, in connection with the Performing Arts Center.
City Seal and Trademarks - The City will reserve its rights relative to use the City’s name, seal and
other trademarks or service marks in connection with contractor’s audience development and
Facility activities promotion/marketing pursuant to applicable laws and the contract agreement.
Labor Relations — The Operator/Contractor will be responsible for its labor relations with any trade
or union representative among its employees or any union representing such employees.
(Whenever the Contractor has knowledge of any actual or potential labor dispute, immediate notice
to the nonprofit and City must be given).
Property — The Contractor will not, without the advance written approval of the Non-profit/City,
remove or permit the removal of, any equipment, furnishings and all other personal property of the
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