‘To Help Devel n Operational Plan - & - Pravide Guidance to Responders af the RFP
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Recommend By the Steering Committee on: 8/13/18
Staffing/Personnel — It is the expectation that the 3% party operator will have the appropriate on-site
staff. The initial request will be for 1 full-time person to act as a Manager for the PAC. The individual
would work for the 3 party management firm
o Based on responses — The PAC Steering Committee may elect to hire full-time Executive
Director to report directly to the Non-profit should proposals come back indicating there
is not an interest.
The operator shall provide:
= all program supervisor(s),
= ushers,
® ticket sellers,
= ticket takers,
"door guards,
™ ~~ announcer(s),
= concession staff
Essentially all “front of the house labor” shall be the responsibility of the Operator acting as the 3”
party manager. There should be no expectation that the Non-profit and/or the City of Nashua will be
involved whatsoever with the operations
The operator shall provide:
= All stage manager(s) & stage hands
= Sound system and lighting system designers & operators,
= Necessary labor for house set-up conversion, including personnel to install and
remove seating
Essentially all the “back of the house labor” shall be the responsibility of the Operator acting as the
manager. There should be no expectation that the Non-profit and/or the City of Nashua will be
involved whatsoever with the operations
Box Office — The private management firm will assure the ongoing operation of an on-site box office
for the convenience of the public.
Marketing — The private management firm will market the facility and the various shows
appropriately. There must be a Web Site offering the public information on upcoming shows
including the ability to purchase tickets on-line. A season ticket holder program. The marketing
should also include promotion of the venue for special events.
Proceeds From Endowment — The Proposal will outline that approximately $160,000 will be
available to help offset the “risk” for the private operator to procure the type of programming that
will add an additional “wow” factor to Nashua. It will be used in a manner to help the private
operator push the potential market for Nashua’s benefit. This fund proceeds will be given out ona
case by case basis at the discretion of the Non-Profit Board (and shall act like a credit enhancement).
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