Creative Bus Sales
Creative Bus Sales would like to thank you and congratulate you on the purchase of your recent
vehicle. Ve value your trust in our company and we will do our best to meet your expectations.
With over 38 years of listening to our customers’ needs and delivering vehicles within their budget
we are one of the nation’s largest dealerships. VVe have a dedicated nationwide network of Parts,
Service, Warranty, and Customer Care departments in which our primary objective is to ensure
that we continue to meet your expectations!
Below you will find an overview of your Creative Bus Sales support team in the event any issues
or concerns arise.
Creative Care: Our customer care department is here to respond to your inquires or concerns
about your vehicle purchase. Customer care is available to help resolve any issue that may arise
over the serviceable life of your vehicle. Customer care is also your primary resource to assist
you in reaching the correct department or individual that you desire to speak with. To reach our
Creative Care department call 1-844-374-8915 or email creativecare@creativebussales.com
Service Department: Our service department will work diligently to ensure that your vehicles are
maintained to the highest standard. Creative Bus Sales service departments welcomes our
customers vehicles for any maintenance or service-related concerns. Creative Bus Sales has 15
service location located across the United States that are ready to assist you. With an
appointment, our service team will make sure to get your vehicle back on the road as quickly as
possible. To reach our service department call 1-800-326-2877 or email
creativecare@creativebusales.com
Parts Department: Creative Bus Sales stocks a large variety of parts to ensure we have what
you need to keep your vehicles operational. The parts department staff includes experienced
parts sales associates, shipping and receiving associates, inventory specialists, and delivery
drivers where applicable. To reach our parts department, call 1-888-993-5040 or email
Warranty: Our warranty department will work for you to address any warranty concems that you
have with your vehicle. Creative Bus Sales warranty department will act as liaison between the
customer and chassis manufacturer to expedite a satisfactory resolution for your concerns. Our
warranty department will ensure that all your warrantable concerns are corrected to the
manufacturer standards. To reach your warranty department please call 1-800-326-2877 or email
warranty@creativebussales com
e Ifthe bus has an issue during the warranty period, please contact our warranty
department at warranty@creativebussales.com so that they can assist. The following
information below will be needed in order to determine warranty coverage.
o VIN
a Mileage
o Pictures of the issue (if applicable)
Creative Bus Sales 888.633.8380 CreativeBusSales.com
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