THE CITY OF NASHUA
Economic Development Division — Parking Department
Office of the Mayor
TO: Kelly Parkinson, Purchasing Manager
FROM: Tim Cummings, Director of Economic Development
DATE: April 12, 2021
SUBJECT: |PayByPhone Service Renewal for Metered Parking in Downtown Nashua
The current contract with PayByPhone expires in May 2021. PayByPhone is offering to
extend the current contract terms, including the $0.32 transaction fee currently charged to its
users, with the City of Nashua through June 2022.
In May of 2018, the City of Nashua went live with the mobile parking payment application
system, PayByPhone. Over the course of the past three years since inception, PayByPhone has
been widely accepted and become an increasingly popular payment option for patrons visiting
and parking in downtown Nashua. The PayByPhone mobile application service continues to
grow in popularity and on average over the past twelve months alone, the total revenue derived
from PayByPhone transactions has accounted on average for about 30% of total meter revenue.
The Office of Economic Development and Parking Department is requesting approval of the
renewal of the PayByPhone service contract before you today.
Thank You.
229 Main Street, Suite 234 + Nashua, New Hampshire 03060 « Phone (603) 589-3205
