City of Nashua
Application Service Agreement 6 CLEARSKY
August 13, 2021
Supplier shall provide monthly status reports documenting the services provided during
the month. Such reports will be delivered to the Client Contact via email or as directed by
the Client Contact in a format agreed to by both parties.
5.6 Acceptance
The Deliverables specified above will be subject to Acceptance by Client. Delivery under
this SOW will be considered complete only upon such Acceptance by Client. Acceptance
provisions in the Master Agreement govern Services/Deliverables provided under this
SOW.
Acceptance will be assumed at the closure of any ticket assigned to ClearSky.
6. ASA FEES
6.1 Fixed Fee
The Table outlines the term of the agreement and the fixed monthly fee.
Term Definition
One Time Start Up Fee | Waived.
Fixed Monthly Fee $7,500 per month
Please note this contract is month to month. Cancellation of the monthly contract requires
written 30 days’ notice. Any rollover hours will be forfeited on cancellation if they cannot be
utilized prior to the contract final termination date.
6.2 Time and Materials Fee
If additional support needs result in an excess hour being used in a month for items within the
scope of this proposal, additional hours can be used at the rate below:
Role Cost
Senior ClearSky Support Consultant $190 per hour
6.3. Time and Materials Fee
Project work outside the in-scope items will be mutually agreed upon by both Client and
Supplier and will use the rate card defined in Table below. Additional rates can be added for
specific services if it is mutually agreed upon by Supplier and Client.
© 2020 ClearSky Consulting. All rights reserved. Page 12 of 18
