City of Nashua
Application Service Agreement 6 CLEARSKY
August 13, 2021
1. STATEMENT OF WORK CONTACT DETAILS
Client: City of Nashua
Project Contact: Nick Miseirvitch Issue Date: 8/06/2021
E-Mail: miseirvitchn@nashuanh.gov Expires, if not signed: 8/31/2021
Phone: 603-589-3305 Account Executive Sophie DesLauriers
Billing Contact: Nick Miseirvitch
Billing Address: | 229 Main St Billing Phone: 603-589-3305
Nashua NH, 03061 Billing Email: miseirvitchn@nashuanh.gov
Billing Fax:
2. INTRODUCTION
This Statement of Work (“SOW”) describes the support services to be undertaken by Business
Information Systems Consulting, Inc., a Minnesota corporation DBA ClearSky Consulting.
(“ClearSky” or “Supplier”’), and City of Nashua (“Client”). The term of this SOW shall begin
effective as of date of Signature. This SOW is governed by the Master Agreement signed
between City of Nashua and Business Information Systems Consulting, Inc.
ClearSky Application Management Services (“ASA”) operates locally with numerous clients
spread across the United States and Canada. The ClearSky ASA operation is made of up senior-
level permanent staff with diverse Infor & Lawson experience. The purpose of this Agreement
is to provide the City of Nashua the necessary in-depth knowledge of the use and on-going
knowledge transfer of Infor solutions.
3. PROJECT NAME
City of Nashua Application Support Services (“ASA”)
4. SCOPE DESCRIPTION
4.1 ASA Scope
The Scope of this statement of work is to provide City of Nashua the necessary support of the
Infor Technical and Applications employed at CITY OF NASHUA. Listed below are areas in which
ClearSky is capable of providing assistance as part of the ASA Agreement.
The Client Production & Test Lawson Environments will include the following:
i. Lawson Environment Version 10x
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