3.4
32
3.3
3.4
4.1
4.2
43
44
4.5
4.6
47
4.8
Schedule 1 lo
PRODUCT ORDER FORM
Bronze Maintenance Level. Customer's maintenance level is Bronze (as defined in the Support
Operations Handbook} for the Lawson-Maintained Products listed in the Schedule(s} to this POF. All
Products licensed to Customer must have the same maintenance level.
Payment Tenms. Customer shall pay all net license fees listed in the Schedule(s) to this POF and all
Maintenance Fees for the initial Maintenance Period, plus applicable Taxes, within 80 days from the
invoice date. Annual Maintenance fees for subsequent Maintenance Periods are payable 30 days before
each renewal.
Maintenance Terms and Fees for the Lawson-Maintained Products listed in the Schedule(s} to this
POF.
initial Maintenance Period. The “Initial Maintenance Period” for the Lawson-Maintained Products listed in
the Schedule{s} to this POF will commence on delivery of those Products and end on the first June 30th
that occurs more than 11 months after delivery.
Maintenance Fees for Initial Maintenance Period. Unless otherwise stated in this POF, the annualized
“Maintenance Fees” for the Initial Maintenance Period for the maintenance level specified in Section 4
above are: {a) 18.00 % of the total net Lawson license fee fisted in the Schedulefs} to this POF for all
Lawson-Maintained Products that are Lawson Products, plus (b) 20 % of the list amount of each line item
“Third Party License Fee” listed in the Schedule(s} to this POF for each Lawson-Maintained Product that
is @ Third Party Product.
Mainienance Fee for First Annual Renewal of Maintenance, For the first 72 months of renewed
Maintenance at the same maintenance level specifted in Section 1 above {after the initia] Maintenance
Period for all Lawson-Maintained Products listed in the Schedule(s}) to this POF}, the annualized
Maintenance Fee will be the same as the annualized Maintenance Fee for the Initial Maintenance Period,
plus up to a 4.00 % increase.
Maintenance Fee Cap for Subsequent Annual Renewals of Maintenance. After the first annual renewal of
Maintenance, if Customer continues to renew available Maintenance for all Lawson-Maintained Products
listed in the Schedule(s) to this POF, the percentage increase in the annual Maintenance Fee for each
annual renewai period specified below will be as follows:
* For the second annual renewal of Maintenance, the percentage increase in the annual Maintenance
Fee will not exceed four percent (4%) of the previous year's annual Maintenance Fee.
* For the third annual renewal of Maintenance, the percentage increase in the annual Maintenance
Fee will not exceed four percent (4%) of the previous year’s annual Maintenance Fee,
* For the fourth annual renewal of Maintenance, the percentage increase in the annual Maintenance
Fee will not exceed four percent (4%) of the previous year's annual Maintenance Fee.
The above cap on annual Maintenance Fee increases does not apply to any Products or users licensed
after the Effective Date of this POF or to renewals after the period described in this Section,
POF Definitions. The following definitions supplement the definitions contained in the Lawson Master
Terms and Conditions:
LMP or Lawson-Maintained Products means the Products listad in the Schedule(s) to this POF that are
initially eligible for Maintenance ftom Lawson.
LMP-REQ'D means a Lawson-Maintained Product that must remain under Maintenance if Customer is to
receive Maintenance for any other Lawson-Maintained Products.
No LMP means a Product thai is not maintained by Lawson. Customer may elect to purchase at
Customer’s expense from the applicable Third Party Supplier available maintenance for the Third Party
Products, specified as No LMP (if any) in the Schedute(s) to this POF.
Products means the Software described in the Schedule{s) to this POF and the Documentation for that
Software,
S means source code is delivered with the Product.
License Term means, unless otherwise specified in the Schedule(s} to this POF, a perpetual period for
the Products listed in the Schedule(s) to this POF.
The following definitions are interchangeable in any prior document thai is part of the Lawson Software
Customer Agreement: (a) Client and Customer, (b) Support and Maintenance and (c}) LSP and LMP
{Lawson Maintained Product).
TP-LMP means a Third Party Product that is only maintained by Lawson at the Bronze level for the Initial
Maintenance Period. After the Initial Maintenance Period, Maintenance will be subcontracted to,
performed and invoiced by the applicable Third Party Supplier
Maximum Use Designation Definitions. The respective Maximum Use Designations listed in the
Schedule{s) to this POF are defined as follows below. ff any of the following defined terms are not used
elsewhere in the Schedule(s) to this POF, then those defined term(s) do not apply to this POF:
Product Order Form ~ English td)
Revisec September 4, 2009
Last Update February 16 7010
Grder Form No 00004343 0
