ADDENDUM TO LAWSGN SOFTWARE CUSTOMER AGREEMENT
MASTER TERMS AND CONDITIONS
Agreement No: 60004347.0
This Addendum ("Addendum") modifies the Lawson Software Customer Agreement {the “Agreement”) entered
into between the undersigned Lawson Company and Customer, and is effective as of the latest date signed
below when all parties have Signed, All of the capitalized terms not otherwise defined in this Addendum have the
Same respective meanings as contained in the Agreement. The following sections amend or replace the
respective sections contained in the Agreement, or add additional section(s) to the Agreement. The sections of
the Agreement that are not expressly modified or replaced by this Addendum Shall remain in effect pursuant to
their terms.
1. Section 1.2 of the Agreement is deleted and replaced in its entirety with the following:
4.2 “Cure Period” means the 45 day period starting on the later of: (a) Customer's notice of
breach of this Agreement by Lawson, (b) replication by Lawson of a mission critical Product
problem that does not comply with the Product Warranty or Maintenance Warranty or (c) the
response period for non-mission critical problems (e.g. cyclical bug fixes} under Lawson’s
then current standard Maintenance or Services practices for the respective level of
Maintenance or Services purchased by Customer. The Cure Period defined in this Section 1.2
will not lengthen the response periods under Lawson’s standard Maintenance or Services
practices. When Customer notifies Lawson of a problem with a Lawson-Maintained Product,
Lawson will not delay its efforts to replicate that Product problem under its Maintenance
practices.
2. Anew Section 5.1 is added to the Agreement:
5.1 For 24 months from Effective Date of this Agreement, Lawson agrees to offer Customer the
standard Lawson Services consuiting roles on a time and materials basis at the applicable
hourly fee rates identified in the Lawson Professional Services Rate Card, attached hereto
as Exhibit B.
3. A new Section 6.5 is added to the Agreement:
6.5 Warranty of Title: Lawson warrants that it owns or has the right to license to Customer all of
the Products [icensed under the Agreement (the “Title Warranty"}, Customer's exclusive
remedies for breach of the Title Warranty are described in Section 10 of the Agreement.
Cusiomer Agreement Agdead re. Englise Fege tof?
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Revised Sepenber 4 2007
west Lpdate Jy Of, 2008
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