Wor k d Q y: Agreement # 232049 — Confidential
8. Assumptions and Conditions. The performance, fees, and any timeline for this Project are based on the
assumptions and conditions set forth in this SOW, including the following:
8.1 Workday and Customer shall actively participate in all required Project activities and make knowledgeable
resources available for all sessions and meetings.
8.2 Customer is responsible for the timely coordination of internal resources and external vendors necessary
to timely perform all required activities in this SOW and any mutually agreed Project Plan.
8.3 Workday shall perform all Professional Services for the Project during common business hours, excluding
holidays as observed by the parties.
8.4 Workday shall perform all Professional Services remotely unless expressly set forth in an Appendix and the
location is identified on the Signature Document. Customer shall pay T&E, if applicable, in accordance with
Workday’s T&E policy.
9. Definitions. As used in this SOW.
“File Transfer Server” means a server provided and controlled by Workday using secure file transfer (e.g., MFT or
successor protocol) to transfer Professional Services Data between Customer and Workday for deployment
purposes.
“Professional Services Data” means electronic data or information that is provided to Workday by or on behalf of
Customer for the purpose of being configured and input into the Service, or Customer Data accessed within or
extracted from Customer’s Workday Tenant (for Professional Services described in Appendix 3) or Customer's
Workday Adaptive Planning Instance (for Professional Services described in Appendix 4) to allow Workday to
perform Professional Services under this SOW.
“Project Plan” means the written plan describing the configuration, deployment and timeline of the Project to deploy
the Workday Adaptive Planning Service for Customer as mutually agreed by the Project team assembled from
among the personnel dedicated to the Project by each party in accordance with the PSA and this SOW.
“T&E” means travel costs and expenses, including meals and other out-of-pocket living and other expenses incurred
by a party’s personnel in connection with Workday’s provision of the Professional Services.
“Workday” means Workday, Inc. or its Affiliate identified on the Signature Document under “Workday Entity Name.”
“Workday Adaptive Planning Service” means the subscription-based on-line Workday Adaptive Planning service
purchased by Customer from Workday.
All capitalized terms not otherwise defined in this section or in-line in this SOW shall have the same meaning as in
the PSA. In the event that there are references to the “Adaptive Insights Service” in any documents referred to or
incorporated by reference into this SOW or the PSA, such references shall be deemed to refer to Workday Adaptive
Planning.
[End]
©2020 Workday Page 5 of 23
SOW — Launch Deployment (Workday Adaptive Planning) v20.9
