May 29, 2019
Pam Andruskevich
City of Nashua
229 Main St
Nashua, NH 03060-2938
Dear Pam,
The Esri Smai] Municipal and County Government Enterprise Agreement (EA) is a three-year agreement
that will grant your organtzation access to Esri® term license software on an unlimited basis including
maintenance on all software offered through the EA for the term of the agreement. The EA will be effective
on the date executed and will require a firm, three-year commitment.
Based on Esri's work with several organizations similar to yours, we know there is significant potential
to apply geographic information system (GIS) technology in many operational and technical areas within
your organization. For this reason, we believe that your organization will greatly benefit from an
enterprise agreement.
An EA will provide your organization with numerous benefits including:
= A lower cost per untt for licensed software
= Substantially reduced administrative and procurement expenses
= Maintenance on all Esri software deployed under this agreement
* Complete flexibility to deploy software products when and where needed
The following business terms and conditions will apply:
= All current departments, employees, and in-house contractors of the organization will be eligible
to use the software and services included in the EA.
= If your organization wishes to acquire and/or maintain any Esri software during the term of the
agreement that is not included in the EA, it may do so separately at the Esri pricing that is
generally available for your organization for software and maintenance.
= The organization will establish a single point of contact for orders and deliveries and will be
responsible for redistribution to eligible users.
8 The organization will establish a Tier 1 support center to field calls from internal users of Esri
software. The organization may designate individuals as specified in the EA who may directly
contact Esri for Tier 2 technical support.
380 New York Street 909 793 2853 esri.com
Redlancs, Caltlornta 92373 BLOG USA Info@eosrl corm
