City of Nashua
$3 Benefits Interfaces pt. 2
July 11, 2022
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6 CLEARSKY
In the event that new information is discovered that alters the basis for the Statement of
Work pricing, ClearSky reserves the right to submit Change Request(s) for additional time
and materials required to fulfill the objectives subject to the following project change
control process:
All requested changes would be submitted in writing by the requesting Party’s Project
Manager (a “Change Order”).
The Change Order will describe at a reasonable level of detail the change, the rationale
for the change, and the impact the change may have on the Services.
The Project Managers will review the Change Order and either:
o Approve it in writing. Upon such approval, the change will be implemented
through a written authorization that may only be signed by the authorized
representatives of Client and ClearSky; or
o Reject it in writing. If rejected, the Change Order will be returned to the
requesting Project Manager along with the reason for rejection.
e Once agreed to by the Parties and executed by authorized representatives of the Parties,
a Change Order shall be incorporated into and become part of this SOW.
Reference the Master Agreement for additional information regarding execution of this
Statement of Work. Hourly rates are based on the type of work being performed. There
may be several rates used to complete this SOW. If changes in functionality or budget are
required a Change Order must be approved. Work not specifically identified in this SOW is
out of scope. Additional work can be delivered upon execution of a mutually agreeable
Change Request.
5. CURRENT CLIENT CONFIGURATION
e Platform: Windows & SQL
e Lawson Environment Version: 10
e Lawson Application Version: 10
6. CLIENT RESPONSIBILITIES
6.1 Client Project Team
Provide project management and planning, task assignment and coordination, quality
assurance, review and approval for a successful completion. Provide business and technical
contacts for project functions including project definition, system administration functions,
database administration functions, business user input and testing as required to complete the
work requested.
6.2 Client Lawson Environment Access
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