Quote for Nashua Pubire Library Quote Number 102599
SYM746 Symphony SMS Notifications, Self-paced
Learn to set up and send SMS notifications in batch or individually via SirsiDynix Symphony. This training is
available in English only.
The next level of service. A comprehensive suite of services and extended support to ensure libraries get the same first-class service they offer
to communities.
Platinum
10% off ALL qualifying future services purchases
Training
« Unlimited access to online eLearning training courses for 20 users
+ Web access to customizable electronic training documentation
¢ Three distance group training or consulting courses
Best Practices and Custom Consulting
* 6 custom consulting hours: Global database changes, Web Services assistance, Enterprise Customization,
Symphony Custom Reports, Horizon SQL assistance, Search Index changes, Database Analysis or integration
with Third Party Vendors
* SureSailing quarterly - Regularly scheduled two hour calls with a senior consultant to review best practices, report
setup and configuration, system administration, planning for upgrades and enhancements, and answer general
questions
» Enterprise Q and A - monthly call with a senior consultant to review Enterprise
Customer Service and Support
* Dedicated Phone number
* Weekend and evening upgrade support
» Priority call handling and resolution
- Remote mobile device diagnostics and support
Data Enhancement Services
« Annual Authority Processing update (initial Authority Processing required before service can be scheduled)
* MARC records subscription with full SnartSOQURCE service
« Annual Bibliographic Analysis to provide a series of reports on the content of the bibliographic database for
quality control
This Quote is hereby fully incorporated into Ihe current Agreement execuled between SirsiDynix and Customer, if any The above information ts
a lade secret proprietary and confidential and 1s only for use by the brary named above and not to be released
Copynght 2019 Sirsi Corporation - All Rights Reserved Om soe ae
vy SirsiDynix
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