Fire Department Master Plan Nashua, NH
Project Understanding & Methodology
UNDERSTANDING
ESCI understands that the City of Nashua, New Hampshire is requesting consultant services to conduct a
Fire Department Master Plan. ESCIi further understands that the City desires for the consultant firm to
identify and analyze strengths, weaknesses, staffing and deployment needs within the department;
review existing operations, to include the emergency communications center and hazardous materials
response and benchmark these against industry standards.
METHODOLOGY
ESCI’s methodology reflects our understanding of your expectations and our experience in working with
emergency services organizations in communities of similar size and character throughout North America.
Key elements of ESCI’s methodology include:
» Aclearunderstanding of the project background, goals and objectives, and the complex issues that
must be addressed.
° A comprehensive, well designed, and practical scope of work (SOW) and work plan that provides
opportunities for ample stakeholder input.
¢ The utilization of the latest web-based communications technology, computer modeling, and
geographic information systems (GIS).
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The commitment of sufficient professional resources, and an ability to complete the project
successfully by meeting or exceeding the outlined scope of work and deliverables within the desired
period at a reasonable cost.
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The production of final reports that provide systematic observation, analysis, and recommendations
for all components and organizational systems.
ESCI’s project methodology is augmented by the utilization of web-based communication technology. We
will utilize the Dropbox® application to create a secure online project site that enables the client and
project team members to collaborate and communicate throughout nearly every phase of the project.
ON-SITE VISITS
ESCI will conduct on-site visits as needed with representatives of the City in order to adequately assess
expectations and needs, to review current service delivery, and provide recommendations to address any
identified service gaps. ESC| may also conduct virtual meetings via web conferencing software and collect
information via online surveys. This capability allows the project team to display and review documents
in real-time and provides the Nashua Fire Rescue with the opportunity to give immediate feedback to the
project team. In addition to creating a more efficient work environment, the City will benefit from
convenience and lower travel costs.
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Consulting International pay
