7. Deliverables:
The Deliverables for this Project consist of the following:
Two hundred (200) hours of Lawson Business Analyst Services and Kronos Support for a
period of twelve (12) months
8. Assumptions:
In addition to relying on Customer’s performance of its obligations, as described above, the Company
has made the following assumptions in the preparation of its prices for the Services and the scheduling
and resource estimates included therein:
e Services will be provided remotely. Any travel during the project would be approved by
Customer in advance and billable as a pass through to the Customer.
e Any on site travel requires two weeks’ notice for on-site consultancy and one week’s notice
for cancellation of consultancy. Cancellations made with less than one week’s notice will be
charged
e All Company proprietary methodologies, tools and accelerators will remain the property of
the Company.
e Security is the responsibility of the Customer. The Company will not provide any security
consulting or advisory services.
e Customer will be ready for the Company to start work by the planned project kick-off date.
e Customer will provide the necessary maintenance window to perform the cutover step.
e Customer will provide acceptance of provided deliverables within one week of delivery
Changes in the above assumptions may result in changes to the Company’s charges and delivery
commitments.
9. Change Orders:
The parties shall follow the “Change of Scope or Additional Services” guidelines below for service
requests for changes in scope, duration or costs of Services or to request additional services. For the
purposes of this SOW, each of the following shall be considered a change request: (a) Customer makes
a request that represents a change or addition outside the scope of the Services requirements or
specifications set forth in the applicable SOW, (b) Customer’s actions conflict with the assumptions or
description of Services specified in the SOW, (c) Customer is unable to meet the Project-staffing
requirements specified in this SOW or the applicable SOW or (d) Customer fails to comply with its
obligations and the documented timeline associated with the Services specified in this SOW or the
applicable SOW. In the event of such a change request, the parties shall negotiate in good faith to
reach agreement on the terms of a Change Order, taking into account the effect of such change request
on the Services.
10. Relation to Agreement:
This SOW is incorporated into, and made a part of, the Consulting Agreement and shall be subject to
the terms and conditions of the Consulting Agreement (“Agreement”) dated . If Company and
