4. Project Governance:
Status meetings mutually agreed upon between Navisite and City of Nashua, NH during the course of
the Project. The purpose of these meetings is to review progress, discuss current and planned activity
and review open issues.
5. Professional Fees:
The fees payable for the Services will be billed as indicated in the Agreement or, if different therefrom,
shall be paid as described below:
Company Project Services will be provided on a time and materials basis. The estimated resources
required for this Project are below, along with rates. Project scope and total fees are estimates based
on information provided thus far and subject to change. Customer agrees to pay Total Fees for the
exact number of hours used. Invoicing will be monthly in arrears for Project Services. Company will not
exceed the total number of hours estimated below without prior approval from Customer.
Infor Functional Consultant $ 170 200 $ 34,000
Estimated Total $ 34,000
6. Customer Responsibilities:
The Customer will be responsible for providing the following:
e A project contact who will be the day-to-day contact for the Company project manager to
interface with for Customer requirements
e Response, within two business days (unless otherwise agreed to by the Project Manager and
Customer's Project coordinator), to requests for documentation, information or assistance
needed for the Project,
e Dedicated initial access via email to request support that will be managed by the resources
specified above. With follow-up via phone, virtual meeting where needed.
e Access would need to be established via screenshare utilities, or, if request is for the team
to work directly in the system, Navisite would need technical system access established with
full application access.
Customer is responsible for the accuracy and completeness of all information it provides. If information
is incomplete or incorrect, or if information is uncovered during the course of the Project that could not
be reasonably anticipated by the Company, any work required to correct problems created by the use
of such incomplete or inaccurate information, or any additional work required by the discovery of such
unanticipated information, shall be treated as a Customer-requested change to the scope of the work
and subject to the change-order procedure.
