INAVISITE
STATEMENT OF WORK
[SFOP - 0354802]
BETWEEN Navisite LLC AND City of Nashua, New Hampshire
(the “Company”) (“Customer”)
400 Minuteman Road Address 1: 229 Main Street
Andover, MA 01810 USA Address 2:
Telephone: 978-683-8200 City: Nashua
State: NH, 03060
For the purpose of defined services, this Statement of Work (“SOW”) shall hereinafter refer to technical
or consulting services identically to the references under the Professional Services Description (“PSD),
Project Change Control Document (“CC”), Change Orders (“CO”), Task Order Authorization (“TOA”), and
Professional Service Authorization (“PSA”) is entered into between the parties hereto and applies to the
following initial Services (the “Project”’), as further specified:
1. Summary:
Customer has engaged Company to perform Lawson Business Analyst Services and Kronos Support.
2. Service:
The Company will provide functional consultancy to the City of Nashua, NH in support of their HR,
Payroll, Personnel, Benefits and Finance systems for up to two hundred (200) hours for a period of
twelve (12) months. Service hours can be used as needed by customer and billed by Navisite on a time
and materials basis.
3. Scope:
The following is in scope for this Project. Company services will be limited to the scope identified.
e Guidance and recommendations on functional projects and activities
e History and data correction activities using application standard processes
e Identifying Business Processing impact from proposed application changes
e Knowledge and Experience with Microsoft Office Add ins, Excel Upload and query wizards
e Experience Executing Payroll, Benefits, Personnel, Absence Management, Finance
e Application Configuration Changes and specifications
e Ability to directly make application changes with customer direction
e Knowledge of Job Scheduler Administration
e Knowledge of Batch Job processing, Errors and how to resolve either by process or data change
e Troubleshoot interfaces or file transfer issues
e Access to a Kronos Application Functional consultant upon request
e Development of custom objects would be referred to a separate Statement of Work
