2) THE CITY OF NASHUA “The Gate City’
Information Technology Division
April 19, 2018
TO: MAYOR Donchess
FINANCE COMMITTEE
SUBJECT: IMC Replacement
Nashua Fire and Rescue (NFR) is looking to replace the current computer aided dispatch (CAD) and records management
software (RMS) IMC (Tritech). The IMC software has become very unreliable and no longer meets the City of Nashua’s
current or future needs. A team of individuals from NFR and the City’s Information Technology Division have extensively
investigated what other Cities and towns are using and found Alpine RedNMx to be the one most widely used “fire service”
software suite that meets and in many cases exceeds their needs. The Alpine RedNMxX System will integrate NFR’s RMS
needs and requirements into one comprehensive package and provide additional functionality, improving the efficiency of
the Department and their ability to provide enhanced, quality data points. Data only needs to be entered once and many
system functions will become automated or require significantly reduced manual effort. This new software will also greatly
assist NFR by allowing the use of bar coding for asset tracking and management.
Respectfully,
Bruce Codagnone
CIO/IT Division Director
Brian Rhodes
NER Chief
Ce: J. Griffin
D. Kooken
229 Main Street * Nashua, New Hampshire 03060 » Phone (603) 589-3300 « Fax (603) 594-3494
