internal administrative purposes and general usage
statistics: (1) does not identify Customer or any individual;
and (fi) to the extent such Aggregated Data is disclosed, it
is only disclosed in a generic or aggregated manner for the
purposes of sharing Product usage, statistical or
benchmarking purposes. Aggregated Data will not be
considered Customer Confidential Information.
§.3 Deta Security.Customer Data is maintained
using industry standard administrative, physical, and
technical safeguards that are designed to provide for the
protection of the security, confidentiality and integrity of
Customer Data. KnowBed4’s security safeguards include,
means for preventing access, use, modification or
disclosure of Customer Data by unauthorized individuais.
Notwithstanding, Customer Data access may be provided
{i} to KnowBe4 and other personnel to the extent
necessary provide Product and Product Support; (i) as
compelled by law in accordance with Section 9.1{v); (if) as
set forth in the Privacy Policy: or liv} as expressly permitted
by Customer,
5.4 Privacy. The collection, use, and disclosure of
Customer Data In connection with Custorer’s use of the
Products is subject to the Privacy Policy. Customer hereby
acknowledges and agrees that all Users will review and
consent to the Privacy Policy before accessing or using the
Products. By using the Products, Customer, and each User
acknowledges that the Customer Data will be processed In
accordance with the Privacy Policy and this Agreement and
rnay be processed in a country where it was collected, as
well as In countries where privacy laws may be different or
less stringent. By using the Products or submitting
Customer Data via the Products, Customer and each User
expressly consents to such processes. To the extent
Customer or a User provides personal information about a
named person or entity that is not a User, Customer orthe
applicable User represents that it has that person's or
antity’s consent to do so.
& Customer Obligations.
6.1 Connectivity. Customer is solely responsible for
all telecommunication or internet connections and
associated fees required to access and use the Products,
as weil as all hardware and software on the Customer site.
KnowBed is not responsible for (i) Customer's access to the
internet, G8 interception or interruptions — of
communications through the Internet, or (ii) changes or
losses of data through the Internet.
6.2 User Credentials. Customer shall keep the User
credentials (e.g. usernames and passwords) confidential
and not disclose any such credentials to any third party. In
addition, Customer shall notify KnowBe4 immediately
upon discovery of the disclosure of any such credentials so
that such credentials can be changed.
6.3 Restrictions. Custormer may not: () reverse
engineer, disassernble, decompile or otherwise attempt to
reveal the trade secrets or know how underlying the
Products, except to the extent expressly permitted under
applicable law: (i) use KnowBed’s intellectual property
and Confidential Information to develop a product that Is
similar to the Products; (11) use any KnowBed Confidential
information to contest the validity of any KnowBed4
intellectual property; {iv} remove or destroy any copyright
notices, other proprietary markings or confidentiality
legends placed on or made available through the Products;
or (v) use the Products in any manner or for any purpose
inconsistent with the terms of this Agreement or the
Documentation. Software shall only be used for the
licensed number of nodes, networks, or hosts for which
Customer has paid the applicable fees.
6.4 Customer Content. When accessing and using
the Products, Customer and its employees and agents shall
not include content, including, but not limited to text,
audio, images, animations, or video, that is obscene,
offensive, inappropriate or that violates any applicable law
or regulation, contract, or privacy or other third party
right, or that otherwise exposes KnowBe4 or its resellers
to civil or criminal lability. Customer acknowledges that
the Products are designed to assist Customer in training
Users and can include developing customized fake cyber
security attack campaigns for purposes of employee
training, but that Customer, and not KnowBe4 or any
KnowBeé resellers, shall be responsible for Customers
compliance with all laws and governmental regulations,
and any results in connection with the Customer's use of
the Products fincluding any reports or information
produced in connection therewith).
6.5 Export/impert Contral Compliance. The sale,
resale or other disposition of Products and any related
technology or documentation may be subject to the
export control laws, regulations and orders of the United
States and may be subject to the export and/or import
control laws and regulations of other countries. Customer
is solely responsible for complying with all such laws,
regulations and orders and acknowledges that it shall not
directly or indirectly export or import any Products to ary
country to which such export or transrnission Is restricted
or prohibited. Customer understands and acknowledges
its responsibility to obtain any license to export, re-export
or import as may be required.
7. Product Support.
