) THE CITY OF NASHUA “The Cate City’
Information Technology Division
June 6, 2018
TO: MAYOR Donchess
FINANCE COMMITTEE
SUBJECT: Security Training
Cyber security is a major concern for the IT ecosystem as a whole as we are evolving towards a complete digitally-driven
world where technology plays a crucial role. Hacking and Malware have become very sophisticated. My team does an
excellent job implementing tools to protect our systems from outside attacks. However, we still have work to do.
Unfortunately employees are the weak link in our IT Security due to lack of awareness. Social engineering is the number
one security threat to any organization. The alarming growth and sophistication of cyber-attacks only make this problem
worse, as cyber criminals go for the low hanging fruit: Employees. Users remain the first level of a layered defense in
protecting our organization from these attacks and must receive appropriate security awareness training in order to
recognize phishing characteristics and what to do when confronted with them.
Numerous reports and white papers show organizations are exposed to massive increases in the number of cyberattacks
over the past five years. Raising the awareness of cyber security threats in the workplace through targeted employee
education and ongoing reinforcement is the only way to bridge this gap.
In summary, we have chosen KnowB4 to accomplish this goal. KnowBe4 is the world’s most popular integrated Security
Awareness Training and Simulated Phishing platform with over 15,000 customers. KnowB4 pricing is $15,691.32 for 3 years
of service. We were successful in negotiating a discounted rate of $9,998.02.
Respectfully,
Bruce Codagnone
CIO/IT Division Director
Ce: J. Griffin
D. Kooken
229 Main Street * Nashua, New Hampshire 03060 * Phone (603) 589-3300 * Fax (603) 594-3434
