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SERVICE AGREEMENT
Consolidated Communications (“Customer”): City of Nashua
By: _ By:
Name: Name:
Title: Title:
Date: Date:
This Agreement between the Consolidated Communications entity identified in the applicable Service Schedule
(‘Consolidated Communications”), and the Customer identified above (“Customer”), includes the attached Service
Schedules and Service Quotations (collectively, “Schedules”) together with any additional Schedules mutually agreed to
in writing in the future and any license terms provided to Customer in connection with any software, hardware or
equipment provided to Customer by, on behalf of or at the instruction of Consolidated Communications (collectively,
“License Terms”).
1.
Services. Customer hereby requests and agrees to purchase from Consolidated Communications the
services identified in the attached Schedules (“Service”) pursuant to the terms and conditions of this
Agreement. The Service will be provided to Customer locations specified in the Schedule(s). Other
Customer locations may be added to this Agreement only via an amendment to the Agreement. This
Agreement and any Schedule hereto become binding when signed by an authorized Consolidated
Communications representative. Service will be provided to Customer and any Customer affiliates
expressly listed herein. Under no circumstances may the Customer resell the Service being provided
hereunder.
Customer Responsibilities.
2.1
2.2
With respect to each Customer-designated location, Customer is responsible for taking all steps
necessary to interconnect the Service at such location, including the payment of associated
interconnection costs and those associated with Customer personnel, the securing of rights-of-way,
and the furnishing of electrical power, heating, ventilating and cooling. The selection of AC or DC
power must be mutually agreed to by Customer and Consolidated Communications.
Customer also undertakes responsibility (without limitation) to obtain, install and maintain all
equipment, hardware, software, materials and supplies necessary to interconnect terminal
equipment or communications system of the Customer, or any third party acting as Customer’s
agent (“Customer Equipment”), to the Service, as well as fulfillment of the following: (a) secure
all licenses, permits, and other arrangements necessary for interconnection; (b) make necessary
arrangements in order that Consolidated Communications will have access to such locations at
reasonable times for installing, testing, repairing, maintaining or removing the Service; (c) protect
the privacy of any communications carried over the network, network equipment, associated
hardware and software and facilities of Consolidated Communications, its affiliate(s) and its
network service provider(s) and other supplier(s) (collectively, “Consolidated Communications
Facilities”); (d) ensure that Customer Equipment is properly interfaced with the Service and that
emit signals that: (i) are of the proper mode, bandwidth, power, data speed and signal level for the
intended use of the Customer; (ii) are fully compliant with the generally accepted minimum
protective standards of the telecommunications industry as endorsed by the Federal
Communications Commission (FCC); and (iii) do not damage, harm, degrade or interfere with the