AUDITS AND ACCOUNTING:
The Contractar shall allow representatives of the State of New Hampshire to have complete access to ail
records for the purpose of determining compliance with fhe terms and conditions of this contract.
At intervals during the contract term, and prior to the termination of the contract, ihe Coniractor may be
required to provide a complete and accurate accounting of all products and quantities ordered by each
agency and institution and by political sub-divisions and authorized non-profit organizations.
ELIGIBLE PARTICIPANTS:
Politica! sub-divisions (counties, cities, towns, schoot districts, special district or precinct, or any other
governmental organization}, or any nonprofit agency under the provisions of section 501c of the federal internal
revenue code, are eligible to participate under this contract whenever said sub-division or nonprofit agency so
desires. These eniities are autonomous and may participate at their sole discretion. In doing so, they are entitled
to the prices established under the contract. However, they are solely responsible for their association with the
successful Vendor. The State of New Hampshire assumes no liability between the successful Vendor and any of
these entities.
ESTABLISHMENT OF ACCOUNTS:
Each State of New Hampshire agency must have ifs awn individual customer account number. There will be
instances where sub-sections of an agency will need their own individual customer account number. Should
any State of New Harnpshire agency place an order under the contract, the successful Contractor agrees to
establish an account within three (3} working days from the date the order is placed. However, there must be
no delay in any shipment; the agency must receive the items ordered in accordance with the delivery time
required under the “Delivery Time” section of this coniract, as if an account already exists for them,
RETURNED GOODS:
The Contractor must resolve all order and invoice discrepancies within five business days from notification.
Products returned due to quality issues, duplicate shipments, over-shipments, etc. must be picked up by the
successful Contractor within five business days of notification with no restocking or freight charges, and must
be reploced with specified products or the agency will be refunded/credited for the full purchase price.
Unauthorized substitutions for any products are not allawed,
Standard siock products ordered in error by the Siate of New Hampshire musi be returned for full credit
wilhin fifteen days of receipt. Products musi be in re-soleable condition (original container, unused} and
there will be no resiocking fee charged for these products. The using agency will be responsible for any
freight charges fo return these items to the Contracior.
CONTRACTOR’S BALANCE OF PRODUCT LINE ITEMS
The items in each category include the items mosi commonly purchased by State of New Hampshire
agencies, and will be used for award purposes. During the term of contract, the state may purchase other
items in relation fo the contract description from the successful Contractor's Balance of Product Line. All
items ordered will include all shipping/charges as specified above in Contract Prices.
MINIMUM ORDERS:
There will be no minimum order whether in item quantity or doliar value associated with this contract.
Orders of case fats only.
INVOICING:
Invoicing shall be done to the Agency Remit Account on the basis of each order completed. Invoices shall
clearly indicate the quantity, descristion. packaging, dote delivered, and contract price. Invoicing for eligible
participants will be in accordance with their individual requirements.
TERMINATION:
The State of New Hampshire shall have the right to ferminate the purchase contract at any time by giving
the successful Vendor a thirty (30) day written notice.
