but not limited to, officer pay, K9 fees, flare fees, other fees etc. The administration fee
will not be charged on cruiser fees.
No fees will be charged to the Client at any time.
4. Changes
Client may, with approval of the Company, change the scope of services to be offered.
Such changes shall be made in writing and accepted by the Company in writing.
5. Standard of Care
a) The Company warrants that services shali be performed by personnel
possessing competency consistent with applicable industry standards.
b) Manner of performance by Company
I.
II.
Ul.
IV.
Company shall work closely with Client's personnel to the extent required
and, if necessitated by the nature of the services under the Agreement.
Company agrees to use its best reasonable efforts in its performance and
agrees that completion of the services within the agreed upon time period is
an essential term of this Agreement. Client will provide reasonable working
space and access to Client's facility as may be reasonably required for
the performance of such services. Company shall make available to Client
periodically upon request, work products and other information as may
be necessary to enable Client to verify that Company is proceeding in
accordance with any general specifications.
While at the facilities of Client, Company and its staff shall observe and
follow the work rules, policies and standards of Client including but not
limited to Client's rules, policies and standards relating to security of and
access to Client's facilities; telephone information and intellectual
property.
Company shall appoint a member of its staff to be the single primary
responsible individual for delivering Company's services to Client under
this Agreement.
Company agrees to not share, in any way, any sensitive information
received from any staff member of the Client with any individual or entity
outside of the Company. Sensitive information includes, but is not limited
to, phone numbers, addresses and other personal information of Company
staff members.
Company shall keep complete and systematic records of all services
purchased by Client. Such records shall include any records relevant to
any costs, expenses, or payments incurred or made by Company on behalf
of Client, any financial records, procedures and such other documentation
pertaining to Company’s performance under this Agreement. Company
shall preserve all such records for the longest of the following two periods:
