NASHUA POLICE
DEPARTMENT Date: 16 October 2017
ds ays
intradepartmentai Communication
To; Dan Kooken, Purchasing Manger
From: Karen A. Smith, Business Manager
The Nashua Police Department (NPD) is looking to enter into an agreement with Extra Duty Solutions of
Tumbull, CT to provide administrative services of an extra duty program to include scheduling services to
hire NPD officers to work Outside Duty Details as well as assume full responsibility for customer invoicing
and accounts receivable. Due to an anticipated January retirement of the current Outside Details
Specialist, we will be looking to outsource the Outside Detail scheduling duties.
Extra Duty Solutions will be responsible for explaining the NPD program rules and rates to customers,
receive requests, execute, confirm duty details and to gather and communicate related pertinent
information and feedback. They will also be responsible for scheduling details with department personnel
consistent with department rules. Responsibilities include invoicing customers and follow up on invoice
collections. They will manage office payment process while coordinating with the NPD's existing payroll
process. Extra Duty Solutions will provide payroll files and deposits to the City covering all details.
Credit risk and finance is at sole cost to Extra Duty Solutions. Invoice remittance by customers and the
payment of administration fees will have no bearing on payments made to NPD by Extra Duty Solutions.
In considerations for any and all services which Extra Duty Solutions shall render to NPD pursuant to the
agreement, Extra Duty Solutions shall charge the customers an administration fee of 9%. This fee is in
lieu of the current service fee being charged by NPD which pays the benefits and salary of the
administrator who will be retiring in January. The administration fee will be applied to the rate of officer
pay and hours worked. The administration fee will not be charged on cruiser fees. Administration fees are
incorporated into the cost charged to the customer and there is no cost to the City of Nashua.
The Nashua Police Department and Police Commissioners recommends the contract to Extra Duty
Solutions for the outsourcing of the Outside Detail Services.
Sincerely,
Linu SS
Karen A. Smith
Business Manager
