Payment
For the purposes of calculating compliance with the Performance Guarantees contained in the
Attachments to this Schedule C, if a delay in performance of, or inability to perform, a service underlying
any of the Performance Guarantees is due to circumstances which are beyond the control of Anthem,
including but not limited to any act of God, civil riot, floods, fire, acts of terrorists, acts of war terrorism or,
power outage, such delayed or non-performed service will not count towards the measurement of the
applicable Performance Guarantee.
If Anthem fails to meet any of the obligations specifically described in a Performance Guarantee, Anthem
shall pay Employer the amount set forth in the Attachment describing the Performance Guarantee.
Payment shall be in the form of a credit on Employer's invoice for Administrative Services Fees by no
later than the Settlement Periods provided in the Attachments.
Notwithstanding the above, Anthem has the right to offset any amounts owed to Employer under any of
the Performance Guarantees contained in the Attachments to this Schedule C against any amounts owed
by Employer to Anthem under: (1) any Performance Guarantees contained in the Attachments to this
Schedule C; (2) the Agreement, or (3) any applicable Stop Loss Policy.
Notwithstanding the foregoing, Anthem's obligation to make payment under the Performance Guarantees
is conditioned upon Employer's timely performance of its obligations provided in the Agreement in this
Schedule C and the Attachments, including providing Anthem with the information required by Anthem in
the Attachments. Anthem shall not be obligated to make payment under a Performance Guarantee if
Employer fails to meet any of its obligations provided in the Attachments related to such Performance
Guarantee.
Maximum Amount Payable Under the Performance Guarantees*
Notwithstanding any other provision contained in this Schedule or the Attachments to this Schedule, the maximum
amount Anthem shall be obligated to pay to Employer is equal to the sum of:
$20,000.00
*The Maximum Amount Payable provisions above do not apply to Pharmacy related Performance Guarantees
Anthem Health Plans of New Hampshire, Inc. dba
Anthem Blue Cross and Blue Shield
By:
Title:
Date:
Enterprise Administrative Services Agreement — October 2012 Master Template 30
City of Nashua 06/17/2013
