DEPARTMENT OF PUBLIC WORKS AND PARKS
20 East Worcester Street
Worcester, Massachusetts 01604
Robert L. Moylan, Jr., PE. Assistant Commissioners
Commissioner Robert C. Antonelli, Jr, Parks
5 F Daniel Curtis, Administration
508-929-1300 7 Matthew J. Labovites, Operations
508-799-1448 Fax Michael V. O'Brien, City Manager Paul 3. Moosey, PE., Engineering
April 18, 2013
RE: CASELLA WASTE SYSTEMS - RECYCLING & PROCESSING SERVICES
FOR THE CITY OF WORCESTER, MA.
To Whom It May Concern:
The City of Worcester is the second largest city in New England and has a population of over
182,000 residents. Worcester began a Pay-As-Y ou-Throw solid waste collection and curbside
recycling program in 1993 that servers over 52,000 households each week and has an average
curbside recycling collection rate of over 32%.
In July !, 2008, the City of Worcester chose Casella Waste Systems for a curbside recycling
collection and single-stream processing contract. Casella collects from over 52,000 households
and drives over 500 miles of City streets every week, collects from multiple municipal department
buildings and fire stations and also provides roll-off recycling containers at a City drop-off
recycling center.
Our experience with Casella has been excellent. The recycling collection vehicles are always clean
and well kept. The drivers/collectors are neat in appearance and polite and the collection routes
are finished on time. The supervisors are hands on and management is always responsive to
inquiries,
Casella’s Material Recovery Facility (MRF) in Auburn, MA has enabled Worcester to be one of
the first communities to offer single-stream recycling collection. Residents find single-stream
recycling an easy and convenient way to recycle and there has been an increase in recycling
because of this. We also use the MRF as an educational too! and are encouraged to arrange for
tours of the facility by the City Schools and other organizations.
1 can be reached at 508-799-1430 or at fioren@worcesterms.gov for any questions concerning the
City of Worcester's experience with Casella Waste Systems,
Sincerely,
ROBERT J.
Assistant to the Commissioner
of Public Works & Parks
“Serving Our Canununity” “Pride In Our Parks”