Pricing Summary for City of Nashua
Annual MESA
(Maintenance, | SuPPort Includes: Additional
Enhancements, & Annual MESA
‘ or” e Unlimited Telephone Support
Services Availability e Enhancement Releases $5,000
e Upgrades and Services Packs
Incentive:
Total: $ 3,750
Assumptions/Requirements:
1. The above requires that Customer (a) currently utilizes RM World and (b) meets all the
criteria for the upgrade outlined on attached spec document, including but not limited to
hardware setup.
2. The above does not include any custom scripting. Customers with web forms or custom
work will be expected to validate the code in a test environment where RISKMASTER X
is installed. If the web forms or custom work must be enhanced or re-written, CSC can
assist subject to a separate work order at a mutually agreed hourly rate.
3. Installation will be conducted remotely. Training will be conducted onsite unless client
prefers webex. Additional travel costs will apply for onsite training.
4. Should additional training be needed/desired for MMSEA/DA, a PCR project change
control can be issued for the additional hours.
BI- Assumptions:
4. The quote provided assumes installation for two environments. !f additional
environments need to be installed additional days would need to be quoted.
2. Creation of check stock is 1.5 hours per check stock. This includes creation, deployment
and testing. This is optional service and not included in the above packages.
e Installation Services are quoted to support the installation onto one client
environment/server, i.e., Production, Test, User Acceptance, etc. If multiple
environments/servers are required for installation, then additional services will be
required.
e Customer is not utilizing Business Entity Security (BES).
e Dashboard training participants have at least an intermediate knowledge of Microsoft
Excel. Advanced knowledge of Excel is nreferable. The training will not instruct
participants on Microsoft Excel.
e Additional/Optional Report Consulting hours listed can be used for Business Intelligence
Consultancy and customer report creation
* Client is responsible for converting all Sortmaster reports or using the optional consulting
hours for CSC to provide assistance. If additional hours are needed a PCR (Project
