June 23. 2016
Mr. Angelo Marino
City of Nashua
229 Main St
Nashua, NH 03061
Dear Angelo,
The Esri Small Municipal and County Government Enterprise License Agreement (ELA) is a three-year
agreement thal will grant your organization access to Esri® term license software on an unlimited basis
including maintenance on all software offered through the ELA for the term of the agreement. The ELA
will be effective on the date executed and will require a firm, three-year commitment.
Based on Esrt's work with several organizations similar to yours, we know there is significant potential to
apply geographic information system (GIS) technology in many operational and technical areas within
your organization. For this reason, we believe that your organization will greatly benefit from an
enterprise ficense agreement.
An ELA will provide your organization with numerous benefits including:
= A fower cost per unit for licensed software
=" Substantially reduced administrative and procurement expenses
"Maintenance on all Esri saftware deployed under this agreement
= Complete flexibility to deploy software products when and where needed
The following business terms and conditions will apply:
* All current departments, employees, and in-house contractors of the organization will be eligible
10 use the software and services included inthe ELA.
«If your organization wishes lo acquire and/or maintain any Esri software during the term of the
agreement that is not included in the ELA, it may do so separately at the Esri pricing that ts
generally available for your organization for software and maintenance.
» The organization will establish a single point of contact for orders and deliveries and will be
responsible for redistribtition to eligible users.
* The organization will establish a Tier | support center to field calls from internal users of Esti
software. The organization may designate individuals as specified in the ELA who may directly
contact Esri for Tier 2 technical support.
«The organization will provide an annual report of installed Esri software to Esri.
380 Now York Steret 909 795 2BS5
Reiinds, Catifarnia P2373- A100 wsa SMOWeESN Cris estefan
