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City of Nashua
Office of The Treasurer
. 7 603) 589-3193
229 Main Street - Nashua, NH 03060 Fax (802)589. 3298
To: Dan Kooken, Purchasing Manager August 24, 2016
From: David G. Fredette, Treasurer/Tax Collector) G
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Re: Citizens Self-Service Module - Munis
As you are aware, the Treasurer/Tax Office has been involved for the past several years with the city’s
ERP project. This past May the city issued 28,000+/- property tax bills under the new Munis software
system after a two-year conversion project with a near 100% accuracy rate. To provide additional
services for our residences and businesses the next step is to purchase the Munis Self-Service Module
as planned. Listed below are the many benefits and services associated with this module:
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Actual (printable) property tax bill - amounts, due dates, account numbers
Payment history and status
Tax rate information
Assessment information and history
Exemption & Credit information
Additional online payment options (dependent on updating NRO)
Reduce the need for attaching duplicate bills via email
Reduce bill prints and payment history through faxes
Provide documentation needed for income tax filing
Assists lending institutions, title companies, prospective buyers, real estate
agents with more access to relative information
Eventual inclusion of Wastewater bills & information
The initial cost for the module is $24,510, which was included in the original ERP budget, In
conjunction with the CIO/IT Director I recommend awarding this contract in an amount of $24,510 to
Tyler Technologies - Munis.
Cc: Mayor James Donchess 16-008
John Griffin, CFO/Comptroller
Bruce Codagnone, IT Director
