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Exhibit D ~ Statement of Work
3.4.2.2.1 Create REST/SOAP/API automation to pull property data updates
3.4.2.2.2 Create REST/SOAP/API to push permit data updates to Patriot
3.4.2.3 ESRI GIS interface to update parcel data. Use WMS or similar to download updated
layers. Utilize data to populate abutter list to permitting and planning
3.4.2.4 Onbase Document Management — Link via URL to record repositories of 3 party system
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2.5.4 Deliverable 26: Training
3.5.1.1 On-site Training
3.5.1.1.1 Core Module Training - 10 day workshops
3.5.1.1.2 Administrator Training — 3 day workshop
3.5.1.1.3 Reporting and Analytic Training — 1 day workshop
3.5.1.2 Remote Training
3.5.1.2.1 Core Module Training — 80 hour total
3.5.1.2.2 Admin Training — 20 hours
3.5.1.3 Continual Training
3.5.1.3.1 Online help guides
3.5.1.3.2 Video “how to’ presentations
3.5.1.3.3 Knowledge base and online support system
5.5.2 User Acceptance Testing{UAT}
3.5.2.1 Provide Sandbox environment for testing. All modules are tested within each deliverable
with final User Acceptance Testing (UAT} at end of this objective.
3.5.2.2 Implement 4 week testing period with complete system in sandbox environment
3.5.2.3 Implement Issue tracking/ticket system for UAT results
3.6 System Deployment
3.6.1 Pre Go-live
3.6.1.1 Develop Cut-over Plan
3.6.1.2 Develop cut-off date for old system data imports
3.6.1.3 Develop pre-production checklist
3.6.2 Go-Live
3.6.2.1 Establish Go-live date
3.6.2.2 Provide Staff support during go-live week
3.6.2.3 Implement issue tracking system during go-live process for 30 days after go live
3.6.3 Post Go-Live
3.6.3.1 Introduction to Support team and processes
3.6.3.2 Completion and sign off on project closure
END OF DOCUMENT
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